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Bill Brown Ford Inc
Livonia, MI
314 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers.
With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory.
From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong.
We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland
We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of!
If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road!
It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort!
Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget!
You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV!
At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 314 reviews
December 06, 2022
From the first phone contact with Rick Vaughn all information/quotes were straightforward and clear. When we met Mr. Vaughn that pattern continued. The lease was completed quickly and professionally information/quotes were straightforward and clear. When we met Mr. Vaughn that pattern continued. The lease was completed quickly and professionally. More
by williamwtaylor
Employees Worked With
Rick Vaughn, Logan ___
November 30, 2022
trade value of leased vehicle 24k ish/ similiar used vehicle on your lot 29k ish / leaves dealer sales dept 5k ish gross excessive profit--too much---but then again what business charges different custo vehicle on your lot 29k ish / leaves dealer sales dept 5k ish gross excessive profit--too much---but then again what business charges different customers different prices for exact same vehicle/every identicle vehicle should have same cost to every customer/no discrimination to any customer/ the dealer franchise sales model is a rip/congress should change this/ a new home builder charges the same price for every identical home/ car dealers should do the same/i wont be back to bb ford ever/ nor my son/enjoy the final profit you recieved with my 2020 edge-purchase More
by mgaspar4
Employees Worked With
dont remember
November 26, 2022
The buying experience at Bill Brown Ford was excellent. The staff was professional and had outstanding knowledge of the product. Thank you for making the process of my purchase so easy. The staff was professional and had outstanding knowledge of the product. Thank you for making the process of my purchase so easy. More
by dreimer
Employees Worked With
Jim Stevens
November 15, 2022
Bill Brown Ford helped me with my transition into a new Expedition. It was a good experience. Everything went exactly the way they said it would. My wife and I couldn’t be happier with our new car. We will Expedition. It was a good experience. Everything went exactly the way they said it would. My wife and I couldn’t be happier with our new car. We will be back. Thank you Chris Baxter and Bill Brown Ford. More
by twiniesd
Employees Worked With
Chris Baxter, Zac Archer
October 31, 2022
Everyone is always very friendly and the place always looks great- from the showroom to the bathrooms. Our family has worked with Chris Soutar for years, and he always delivers outstanding personalized s looks great- from the showroom to the bathrooms. Our family has worked with Chris Soutar for years, and he always delivers outstanding personalized service! More
by elizabethanne.christie
Employees Worked With
Chris Soutar
October 20, 2022
Bill Brown Ford is excellent. Sales consultant Chris Miller is dynamite. He is friendly, professional, and extremely knowledgeable. Importantly, he also lets you know how much he Sales consultant Chris Miller is dynamite. He is friendly, professional, and extremely knowledgeable. Importantly, he also lets you know how much he appreciates your business!!! We have been getting all of our Ford vehicles (because we only buy Ford) from Bill Brown Ford for years and because of the great service and experience we receive we will continue to make the drive from Chelsea to Livonia for many more years to come. - Todd Berg More
by drummertodd3
Employees Worked With
Chris Miller
October 15, 2022
Ron Nowicki, Used Vehicle Sales, was absolutely fabulous! Ron quickly found the vehicle I was looking for, communicated frequently and very accurately, expedited it, delivered it to us in immaculate condit Ron quickly found the vehicle I was looking for, communicated frequently and very accurately, expedited it, delivered it to us in immaculate condition (attending to every detail), and made the entire process pleasurable! As a result, we bought another vehicle from Ron, experiencing the same fabulous experience (Ron is now my go-to guy)!!! More
by Rharms1
Employees Worked With
Ron Nowicki, Zac Archer
