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Bill Brown Ford Inc

Livonia, MI

4.7
314 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers. With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory. From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong. We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of! If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road! It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort! Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget! You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV! At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
Contact Dealership

32222 Plymouth Road

Livonia, MI

48150

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Showing 314 reviews

August 27, 2023

Great team of experienced professionals. Wonderful inventory and service department. Great follow up after the sale. More

by rickbartus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Daughtery
Aug 28, 2023 -

Bill Brown Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Rick, for choosing Bill Brown Ford Inc!

August 24, 2023

Outstanding Customer Service Very Knowledgeable About The Company's Business This Is My Second Purchase From This Location More

by Brenda R Moore
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Al Lindsay
Aug 24, 2023 -

Bill Brown Ford Inc responded

Thank you so much, Brenda, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 22, 2023

Fast, positive and friendly service This is my 3rd deal at dealership. It was great More

by sjgaggi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Aug 23, 2023 -

Bill Brown Ford Inc responded

We are very happy to hear Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 13, 2023

Thank you to Darwin Marsh for working out some transactional kinks not of his making. Overall, a good experience. More

by neilb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darwin Marsh
Aug 14, 2023 -

Bill Brown Ford Inc responded

It's fantastic to hear that Darwin provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Bill Brown Ford Inc!

August 10, 2023

Our sales person Laurie is the best. She was able to get the vehicle and color we wanted. Best service ever. Thank you. More

by Dianeczaja
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Laurie Kuntson
Aug 10, 2023 -

Bill Brown Ford Inc responded

Thanks, Diane, for sharing about your experience with Laurie here at Bill Brown Ford Inc. We appreciate your business and hope to see you again soon!

August 10, 2023

Dealer, Steve Miller, is the best! Made the whole process smooth, quick, painless and easy. More

by mkolak
Recommend Dealer
Yes
Employees Worked With
Steve Miller
Aug 10, 2023 -

Bill Brown Ford Inc responded

Here at Bill Brown Ford Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Steve, and it was a pleasure having you at the dealership. We appreciate your review!

August 03, 2023

Marty made my lease renewal seamless! Very helpful and found the best monthly payment possible! More

by colleyle
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Pearson
Aug 04, 2023 -

Bill Brown Ford Inc responded

Thanks for sharing about your experience with Bill Brown Ford Inc. Marty and our team appreciate your business and hope to see you again soon!

Aug 04, 2023 -

colleyle responded

You can count on it!

July 19, 2023

We have been dealing with Darwin for almost 30 years and every vehicle has been solidly reliable! More

by markjohnfellows
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darwin Marsh
Jul 20, 2023 -

Bill Brown Ford Inc responded

Thanks for sharing about your experience with Bill Brown Ford Inc. We appreciate your business and hope to see you again soon!

July 17, 2023

Was a very easy transition. My salesperson was on top of everything and made it so easy for me. My third car from Bill Brown and see no reason that there won’t be a fourth to c More

by maryjjt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Miller
Jul 17, 2023 -

Bill Brown Ford Inc responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bill Brown Ford Inc!

July 14, 2023

My salesman did a outstanding job thruout the process, turning in my old car and receiving my new one. More

by Wesmouland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Robin was my salesman
Jul 15, 2023 -

Bill Brown Ford Inc responded

Thanks for sharing about your experience with Bill Brown Ford Inc. We appreciate your business and hope to see you again soon!

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