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Bill Brown Ford Inc

Livonia, MI

4.7
313 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers. With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory. From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong. We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of! If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road! It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort! Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget! You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV! At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
Contact Dealership

32222 Plymouth Road

Livonia, MI

48150

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Showing 313 reviews

January 19, 2025

I just signed my 3rd lease with Tony and he never disappoints! He always finds the car I am looking for and makes the leasing process smooth every time! Thank you for your service Tony! More

by Kayla Hassen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Juncaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Bill Brown Ford Inc responded

Kayla, It's fantastic to hear that Tony provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Bill Brown Ford Inc!

January 17, 2025

He worked with me and helped me through the process from start to finish. I'm thankful to have Michael's assistance throughout this. More

by walvaryen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gurney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Bill Brown Ford Inc responded

Thank you for your business and this review. We're happy to hear that Michael and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 14, 2025

My family has been buying vehicles from Tony Juncaj for over 25 years. He's personable, no nonsense and makes sure you get what you are looking for. More

by Renthalas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Juncaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Bill Brown Ford Inc responded

Thank you so much for your wonderful review! We are thrilled that Tony and our team had the opportunity to provide you with great service. We thank you for choosing Bill Brown Ford Inc!

January 14, 2025

Darwin Marsh gave me a call to let me know that the car I was looking at was still available. Ron Nowicki got me the car I wanted as soon as I walked in the doors and had me in and out. Overall great place! More

by CodyD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darwin Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Nowicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Bill Brown Ford Inc responded

Cody, Thank you for your very kind review. Darwin, Ron, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Brown Ford Inc.

January 13, 2025

Our experience with Laurie Knutson is always exceptional. Her assistant Brittany was also very helpful and pleasant. More

by Christinemass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laurie Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Bill Brown Ford Inc responded

Thank you, Christine, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Laurie and our team, and we look forward to working with you again.

January 12, 2025

Always listens to me and understands what I need. Very efficient and thorough in every department. More

by Kimberly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Bill Brown Ford Inc responded

Hello Kimberly: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 10, 2025

“Michael made my car leasing experience truly exceptional. His professionalism, genuine care, and dedication to finding the perfect vehicle for me made the process seamless and stress-free—I high More

by Mansour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gurney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Bill Brown Ford Inc responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bill Brown Ford Inc!

January 08, 2025

I've been going to Tony Juncaj for 9 years now and will never go to another dealer. Tony always gets me the exact vehicle I'm looking for and is a pleasure to deal with. More

by solteszsonpainting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Juncaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Bill Brown Ford Inc responded

Thanks for sharing your thoughts about your experience with Bill Brown Ford Inc. Tony and our team appreciate your business and hope to see you again soon!

December 30, 2024

Today I went in for service as scheduled. i scheduled online like you suggested, I requested the works package and put in the notes that I had a recall notice for the PCM reprogramming. When More

by yobojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service dept
Jan 05, 2025 -

Bill Brown Ford Inc responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 09, 2024

A vehicle was found on the lot which met all of my requirements. Salesperson was knowledgeable and attentive. Well done! More

by Alan
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
LJ Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Bill Brown Ford Inc responded

Thank you, Alan, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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