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Bill Brown Ford Inc

Livonia, MI

4.7
304 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers. With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory. From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong. We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of! If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road! It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort! Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget! You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV! At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
Contact Dealership

32222 Plymouth Road

Livonia, MI

48150

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Showing 304 reviews

December 09, 2024

A vehicle was found on the lot which met all of my requirements. Salesperson was knowledgeable and attentive. Well done! More

by Alan
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
LJ Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Bill Brown Ford Inc responded

Thank you, Alan, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

December 07, 2024

Excellent customer service and great product selection. I have been a loyal customer for 15 plus years. Jeff Muntean has worked to get us the best deal. More

by Don B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Muntean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Bill Brown Ford Inc responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Don, for choosing Bill Brown Ford Inc!

November 23, 2024

Great experience. Fast and efficient. Would highly recommend buying a car from Bill Brown Ford. More

by Mach734
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Bill Brown Ford Inc responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Chris or our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 23, 2024

I have purchased 5 or 6 vehicles from bill brown ford. They do a great job from sales to service. More

by Japeters59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Nowicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Bill Brown Ford Inc responded

Here at Bill Brown Ford Inc., customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you had another positive experience, and it was a pleasure having you at the dealership, again! We appreciate your review!

November 18, 2024

Great people & excellent service! ! Got exactly what I wanted and an awesome deal!! Would definitely recommend!! More

by Jensen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
John DesOrmeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bill Brown Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 14, 2024

35 years as a customer and would not go anywhere else. The best of the best. More

by rsochals
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
John DesOrmeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Bill Brown Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 10, 2024

The dealership was very professional about the jobs at hand from sales and preparation to get our truck!!!!! Great experience!!! More

by Josep Murphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vita Vizachero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Bill Brown Ford Inc responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

November 09, 2024

Tony was great and treated us like family. His honesty and openness kept us comfortable throughout the process. I would use Tony again with no hesitation. More

by Northvillecolts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Juncaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Bill Brown Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 07, 2024

This dealership is 10 stars! I was not in greatest financial situation. Tony and John treated me like a celebrity. They found the exact car i wanted and made it happen in one d More

by Thaley925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Juncaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Engler and Tristan
Nov 11, 2024 -

Bill Brown Ford Inc responded

Thanks for sharing your thoughts about your experience with Tony and John here at Bill Brown Ford Inc. We appreciate your business and hope to see you again soon!

November 02, 2024

My salesman, Rusty Karr is the best! Very professional and personable. Been going to him for years and he goes the extra mile. More

by Cindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Bill Brown Ford Inc responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Cindy, please do not hesitate to let us know. We are always happy to help!

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