Bill Brandt Ford
Brentwood, CA
Filter Reviews by Keyword
By Type
Showing 63 reviews
The sales representative frank, It's never pushy. He always wanted to get you. Enter a car that will fit you and work for you. I appreciate that. Kyle and the finance department Was awesome. He went He always wanted to get you. Enter a car that will fit you and work for you. I appreciate that. Kyle and the finance department Was awesome. He went over all the options that would fit my budget. Thanks once again kyle. More
Had a great experience in my recent purchase of a used truck at Bill Brandt Ford. Steven showed me the truck. Greg sold me the truck the next day. My friend that accompanied me maybe go back to buy a v truck at Bill Brandt Ford. Steven showed me the truck. Greg sold me the truck the next day. My friend that accompanied me maybe go back to buy a vehicle there as well at a later date. Dealership: A++. Staff: A+. Experience: A. My first truck buying experience went extremely well. More
We had a less than stellar experience here. We did have a couple credit challenges but we went from being approved to we need $5000 down in a week! It was exhausting and disappointing. We did have a couple credit challenges but we went from being approved to we need $5000 down in a week! It was exhausting and disappointing. More
My experience at Bill Brandt Ford, guided by Jordan Potter, was nothing short of exceptional. Jordan's professionalism and expertise streamlined the car-buying process, ensuring that every step, from i Potter, was nothing short of exceptional. Jordan's professionalism and expertise streamlined the car-buying process, ensuring that every step, from initial consultation to final purchase, was smooth and stress-free. He took the time to understand my preferences and needs, expertly guiding me to the perfect choice: the 2024 Expedition. Moreover, the dealership's welcoming atmosphere and attentive staff further enhanced the experience, providing a comfortable environment in which to explore options and make decisions. Overall, I wholeheartedly recommend Bill Brandt Ford and Jordan Potter to anyone seeking outstanding service and a seamless car-buying experience. Thank you, Jordan, and the entire team at Bill Brandt Ford, for exceeding expectations and making this purchase truly enjoyable! More
Purchased my truck certified pre owned. Had an issue with the start/stop engine function and another issue. Scheduled a drop off a week in advance. Dropped the truck off at 9am. Got a call Had an issue with the start/stop engine function and another issue. Scheduled a drop off a week in advance. Dropped the truck off at 9am. Got a call from the service department at 5pm saying they cant recreate the issue/didn’t find anything wrong with it and said if I still wanted them to work on it they would need to keep it overnight. Let them keep the car. I called them the following day to follow up about 1pm. They said they’d call me back and never did. I went in and got the truck about 2 hrs later. I’ve used several auto shops in the Brentwood and Antioch area, I’ve never been treated so dismissively and disrespectfully. Cost me hundreds of dollars and my truck is still broken. More