Biggers Mitsubishi
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Awsome experience Jim made it very comfortable to look and test drive vehicle at our own pace. He was very informative on every thing we asked. made are experience f Jim made it very comfortable to look and test drive vehicle at our own pace. He was very informative on every thing we asked. made are experience for new car buying a real joy. great job Mr. Casey, More
I'll Keep Coming Back It seems to me that Biggers Mitsubishi has found the secret to good business, if you treat people exceptionally well, they will recommend your busine It seems to me that Biggers Mitsubishi has found the secret to good business, if you treat people exceptionally well, they will recommend your business to friends, and so on and so forth. I personally have sent a few people their way and all of them came away with a car because its an unbeatable experience. Its a refreshing dealership that has miraculously figured how to treat people in a business that all too often fails to comprehend how to put the customer first. The people that work here destroy the stereotypical dealership, which can't even hide the fact that all they care about is your money. Emal runs a place that cares about you finding your car for a price you can afford, and that is what a dealership should be about. Jim was great to work with and went above and beyond as far as I'm concerned, contacting me personally about coming in for a trade-in at an optimal deal that I could obtain. He saved me hundreds and, needless to say, their follow through with customers is amazing. When I was contemplating cars, he found a way to be supportive with my thought process without intruding. Nate surprised me with the numbers, making the purchase a no brainer, and made the signing process easy and painless. I can't express enough how happy I was with the vehicle I came away with and the price I would pay for it. If anything else, this alone is worth coming back, but the people make it a must. I don't know if I can find another dealership like it, I haven't before, and I haven't looked elsewhere since. More
seriously amazing! i leased a car from this dealer 3 years ago & decided it was worth it to look into returning it early & getting a new car. i ended up purchasing inste i leased a car from this dealer 3 years ago & decided it was worth it to look into returning it early & getting a new car. i ended up purchasing instead of leasing another mitsubishi outlander sport (the 2017 LE version). i came in thinking i preferred the SE model over the LE, but after going through all sorts of specs with me about each car, Tom Bitner helped me decide on the better option for myself. he was incredibly patient & explained every little detail to myself & my family. he even went out to another dealer just to get the specific color & model i liked. he even helped me the next day when i couldn't figure out how to connect my phone & car via apple play. he helped make a usually very stressful task seem 100x easier. not only do i recommend this dealer, but i super especially recommend asking for Tom. More
Amazing customer experience, great dealership Just bought a brand new 2017 Mitsubishi Lancer SE the other day from Jim and everything went so smooth, the process was quick and I walked out satisfi Just bought a brand new 2017 Mitsubishi Lancer SE the other day from Jim and everything went so smooth, the process was quick and I walked out satisfied and happy with my purchase. More
Amazing We spent over 6 months looking for a car with other shady dealerships, but these guys are amazing nothing but a great time there and shout out to Max We spent over 6 months looking for a car with other shady dealerships, but these guys are amazing nothing but a great time there and shout out to Max who helped my mom with her car purchase if you ever come there ask Maxwell AKA Max really cool dude. More
Great Service & The best customer experience have never in my life had such a fabulous experience with a service department. My wife and I purchased our car in March of 2017. My salesperson Jos have never in my life had such a fabulous experience with a service department. My wife and I purchased our car in March of 2017. My salesperson Josue Maciel, was great and very concerned with our satisfact.. Thank you !! More
Amazing dealership Very friendly service and enjoyed my time time buying a car here. Worked with josh and was very considerate. Would definitely buy there again as they Very friendly service and enjoyed my time time buying a car here. Worked with josh and was very considerate. Would definitely buy there again as they take their time with you and make sure you understand every step of buying your new car. More
Non pressure salesman Maxwell Lizotte was a very knowledgeable sales person who knew his product. He showed and demonstrated the features of the car so we knew how it wor Maxwell Lizotte was a very knowledgeable sales person who knew his product. He showed and demonstrated the features of the car so we knew how it work before we left the dealership. More
Very Easy Experience The place was very nice and clean. The people we dealt with were all very helpful. The staff also has good knowledge about the vehicles themselves. The place was very nice and clean. The people we dealt with were all very helpful. The staff also has good knowledge about the vehicles themselves. You can usually tell what kind of "character" a business has by how the staff handle themselves, each other, and the customers. In my opinion the "character" of this business is not only very professional, but very genuine. We also never felt like we were being talked down to. The vehicle we purchased was a Mitsubishi Mirage, one the cheapest cars you can buy, but they still treated us with respect. Another silly thing to note- as a woman I do not typically get talked to by salesmen since for some reason they seem to think my husband is in control of our finances (HA!). That was definitely NOT the case here. If anything, they spoke to me more about the car than they did to my husband. I know it seems silly, but to me, with previous car buying experiences under my belt, it meant a lot. More
A Great Experience I have always dreaded the whole car buying process, but Biggers and Josh really changed that for me! I found the car I wanted online and from test dr I have always dreaded the whole car buying process, but Biggers and Josh really changed that for me! I found the car I wanted online and from test drive to financing to protection package, this team made it seem effortless. They truly care about making sure the customer gets the best deal on the car they love. More