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Biggers Mitsubishi

Elgin, IL

4.7
1,377 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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1325 E Chicago St

Elgin, IL

60120

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Showing 1,377 reviews

February 03, 2026

Mike extremely helpful and flexible with our repair needs! Great work and team is super good at what they do More

by PAULADILLON
Recommend Dealer
Yes
Employees Worked With
Mike giusto
Feb 06, 2026 -

Biggers Mitsubishi responded

Thank you so much, We’re thrilled to hear that Mike was helpful and flexible in meeting your repair needs. 🚗🔧 Your kind words mean a lot to our service team, and we’re glad you felt confident in the quality of work and care you received. At Biggers Mitsubishi, we pride ourselves on making every visit smooth, reliable, and stress-free. We truly appreciate your trust and recommendation—see you next time! — The Biggers Mitsubishi Team

February 01, 2026

Very good service and soon. .we are very happy and car is very good thank you More

by darpolrally2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Biggers Mitsubishi responded

Thank you so much for the kind words! We’re thrilled to hear you’re happy with both the service and your new Mitsubishi. Rafal and the entire Biggers Mitsubishi team truly appreciate your trust in us — we’re glad we could make the process smooth and timely. Enjoy your new car, and thank you again for choosing us!

January 29, 2026

I was able to bring in my car with limited notice and they quickly identified what needed to be done, sent a video of what needed to be done which was appreciated. The technician explained my options and More

by stephharper2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Oliveros
Feb 02, 2026 -

Biggers Mitsubishi responded

Thank you for sharing your experience! We're so glad Julian and our service team were able to assist you on short notice and keep you informed every step of the way — including the helpful video and thorough explanations. We’re proud to offer transparent, efficient service, and it’s great to hear that came through during your visit. We appreciate your trust in Biggers Mitsubishi and look forward to helping you again in the future!

January 29, 2026

You should be ashamed of yourself charging $100 for an oil change. I will never go back. My loyalty will only go so far. More

by PELAYOLSU
Recommend Dealer
No
Feb 10, 2026 -

Biggers Mitsubishi responded

Thank you for your feedback. It is highly unusual that we did not quote this upfront. Our service director Roger would love to hear from you. Please contact Roger via email at rgutierrez@biggerschevy.com

January 28, 2026

Oil and filter change. Inspection and discussed repair options. Excellent service for past 15 years! More

by Wilke
Recommend Dealer
Yes
Employees Worked With
Mike and Jose
Feb 02, 2026 -

Biggers Mitsubishi responded

Thank you, Wilke, for your continued trust over the past 15 years — that truly means the world to us! We're so glad Mike, Jose, and the service team provided another excellent experience, from your oil change to the repair consultation. It’s always a pleasure to have you with us at Biggers Mitsubishi, and we look forward to many more years of service together!

January 27, 2026

I received a video of the mechanic checking my vehicle and what he recommended services for my vehicle then an associate came in and talked to me about the findings on my vehicle. They gave a discount as More

by peisenman
Recommend Dealer
Yes
Employees Worked With
Michael Gusto
Feb 02, 2026 -

Biggers Mitsubishi responded

Thank you for sharing your experience! We're glad to hear our team kept you well-informed with the inspection video and took the time to walk you through the recommended services. It’s great to know the added touches — including the discount and car wash — made a positive impression. We appreciate you choosing Biggers Mitsubishi and look forward to serving you again!

January 25, 2026

They took a very long time and the representative seemed not to happy that I told him I could change the air cabin filter myself instead of paying 60 dollars for them to do it. He showed me there were leave More

by CHICDALL
Recommend Dealer
No
Employees Worked With
Don't remember.
Feb 10, 2026 -

Biggers Mitsubishi responded

Thank you for the feedback. Our service director would love to discuss this in more detail. Please email your contact info to Roger at rgutierrez@biggerschevy.com

January 24, 2026

A really good experience. All questions were answered. They were relaxed and helpful. Special thanks to David. A couple things we wanted taken care were and they delivered More

by mellenk6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Payne
Feb 02, 2026 -

Biggers Mitsubishi responded

Thank you so much for the kind words! We're thrilled to hear you had a great experience with us — from having your questions answered to the extra care taken by David and the team. We’re especially glad we could deliver your pre-owned Mazda right to your door, 75 miles away! Your recommendation means a lot to us, and we’re grateful you chose Biggers Mitsubishi. Enjoy the ride!

January 23, 2026

This is by far the best dealership service dept! ! Always provide professional service. Highly recommend them! More

by thisgirl01
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 02, 2026 -

Biggers Mitsubishi responded

Thank you so much for the glowing review! We're honored to be your go-to dealership service department and truly appreciate your kind words about our professionalism. Jose and the entire team are grateful for your trust and recommendation — we look forward to continuing to provide top-notch service every time you visit!

January 19, 2026

Awesome Every time I go there, Jose helps me out with anything that I need. It's a good experience. More

by Larry
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 19, 2026 -

Biggers Mitsubishi responded

Hi Larry, Thank you so much for your kind words and for being a valued part of the Biggers Mitsubishi family! We're thrilled to hear that Jose consistently provides you with outstanding service and support—he truly is a great asset to our team. It means a lot to know that each visit has been a positive experience for you. We look forward to continuing to provide the same awesome service every time you stop by. Thanks again for your loyalty! Best regards, The Biggers Mitsubishi Team

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