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Biggers Mitsubishi

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.7
1,406 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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1325 E Chicago St

Elgin, IL

60120

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Showing 1,406 reviews

May 22, 2026

I had an excellent experience working with Tyler Pergrem. He was professional, knowledgeable, patient, and never made me feel pressured during the process. I truly appreciate the outstanding customer service More

by Alexis M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Pergrem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2026

Great experience overall! The staff was professional, friendly, and very helpful throughout the entire process.Highly recommend this dealership to anyone. More

by Alexis M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pergrem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Nauraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali
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May 19, 2026

I was taken care of even though I walked in and did not have an appointment More

by JOHNMDUMANIG
Recommend Dealer
Yes
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May 14, 2026

Tyler is a great salesman! We contacted Tyler about a car we saw on the website and he made sure it was ready to see and drive before we got to the dealership, explained all t More

by Limited
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Pergrem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Nauraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2026 -

Biggers Mitsubishi responded

Thank you for the Kind Words. We Think Tyler is Great Too. Have a Great Day.

May 10, 2026

We have been customers with Biggers since 2001 and have purchased several cars in that time. We have always received great service and courtesy from everyone we encountered at the dealership. Biggers is th More

by WINGMANAF558
Recommend Dealer
Yes
Employees Worked With
Michael and Jeff
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May 12, 2026 -

Biggers Mitsubishi responded

Thank you for your loyalty and continued trust in Biggers Mitsubishi since 2001! We truly appreciate you choosing us for multiple vehicle purchases and for servicing your Mitsubishi vehicles over the years. It means a lot to hear that our team has consistently provided you with great service and courtesy. We’re grateful to have you as part of the Biggers family and look forward to serving you for many more years to come. Thanks again for the wonderful review!

May 10, 2026

Tyler was easy to work with & everything was quick & efficient with I bought my car More

by Katyg7220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Pergrem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2026 -

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re so glad to hear Tyler made your car-buying experience easy, quick, and efficient. We appreciate you choosing Biggers Mitsubishi and hope you’re enjoying your new vehicle! Please let us know if there’s anything we can help with down the road.

May 08, 2026

While searching for a car I happened upon the Biggers Mitsubishi franchise. They ha the used Jeep I was looking for and when I called them I encountered Tyler. I’ve never had a more helpful and knowledge More

by lmlaster
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pergrem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Nauraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Biggers Mitsubishi responded

Thank you for the fantastic 5-star review! We’re thrilled to hear that Tyler provided such a helpful and knowledgeable experience while helping you find the Jeep you were looking for. It’s great to know he took the time during your test drive to walk you through the vehicle’s features, options, and technology so thoroughly. We truly appreciate your kind words and your consideration to purchase from Biggers Mitsubishi again in the future. Enjoy your Jeep, and welcome to the Biggers family!

May 07, 2026

My car was damaged during repair and sent to a body shop. As I drive Uber and Lyft I could not use the offered rental. I suffered a loss of income for the 5 days my car was at the body shop. No effort was ma More

by DENISED21
Recommend Dealer
No
Employees Worked With
Michael Giusto
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May 12, 2026 -

Biggers Mitsubishi responded

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you experienced during your recent service visit. We understand how difficult it must have been to be without your vehicle for several days, especially while relying on it for Uber and Lyft income. We truly value your loyalty as a customer who has purchased two vehicles with us and trusted us with your service needs over the years. Your concerns are important to us, and we regret that you felt unsupported regarding the financial impact this situation caused. We appreciate your honest feedback, as it helps us improve both our communication and customer care experience. Please feel free to reach out to our management team directly at 847.742.5800 if you would like to discuss your experience further.

May 05, 2026

Warranty issue, they took care of it in a timely manner! I was glad I brought it back to Biggers to have the problem solved. More

by RON.NELSON0
Recommend Dealer
Yes
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May 07, 2026 -

Biggers Mitsubishi responded

Thank you for the Kind words. Have a Great Day.

May 05, 2026

Mike was great making sure everything I needed was taken care of! Always a pleasure to work with him. More

by RON.NELSON0
Recommend Dealer
Yes
Employees Worked With
Mike
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May 07, 2026 -

Biggers Mitsubishi responded

Thank you for the Kind words. Have a Great Day.

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