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Biggers Mitsubishi
Elgin, IL
1,027 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 1,027 reviews
November 13, 2024
tried to get me to pay for thousands of dollars worth of unneeded and unnecessary work. This is why I don't trust dealerships unless it is a warranty issue. Will never go back. I had it at my normal shop th unneeded and unnecessary work. This is why I don't trust dealerships unless it is a warranty issue. Will never go back. I had it at my normal shop the week before and none of the work quoted by Biggers was an issue or needed. More
by BROC54
Verified CustomerEmployees Worked With
November 11, 2024
Have been going here for years. Very pleased with service center. Very personable. Great service Very pleased with service center. Very personable. Great service More
by KARENMAXWELL1164
November 10, 2024
David was great! I was there for an oil change but ended up not being able to drive my vehicle. My car was 11 years old and couldn't be fixed. Jose from service asked I was there for an oil change but ended up not being able to drive my vehicle. My car was 11 years old and couldn't be fixed. Jose from service asked him to show me some vehicles. He did and was great as I really wasn't in the mindset he wasn't pushy and understood my situation. David was very knowledgeable and I told him I would be back after my husband got off work and we could talk about things. We did come back and David showed us both the vehicles again. We ended up purchasing the outlander. I would 100% recommend working with David Payne. More
by Kmichael1215
November 10, 2024
Good service. Friendly patient and thoroughly explained what was needed for my 10 year old car. New tires installed and now brakes are quicker to respond. Keep u Friendly patient and thoroughly explained what was needed for my 10 year old car. New tires installed and now brakes are quicker to respond. Keep up the good work! More
by NWAYTON2211
Employees Worked With
November 07, 2024
Love love this dealership there very nice to customers they sit with you and explain things to you there just great they sit with you and explain things to you there just great More
by FACE3106SYRIA
Employees Worked With
November 07, 2024
good service and they explain things to you of the work to be done on your car. to be done on your car. More
by ROJO1011
November 04, 2024
I don't like being forced to make comments. so this may be the last survey of yours that i take. so this may be the last survey of yours that i take. More
by CLOUDGUARD
November 03, 2024
Service team is always great! , they explain everything thoroughly. The quality of the work performed is outstanding. , they explain everything thoroughly. The quality of the work performed is outstanding. More
by NVOSS46
November 02, 2024
Pleasant and polite service. The service department is always thorough with their details and very up front and realistic with the timeframe. The service department is always thorough with their details and very up front and realistic with the timeframe. More
by MXIQBAL
October 30, 2024
As always service dept Mike was very patient & helpful. Only place to go for major or minor issues. Only place to go for major or minor issues. More
by EP
