Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Biggers Mitsubishi

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.7
1,353 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
Contact Dealership
View Awards

1325 E Chicago St

Elgin, IL

60120

Directions

By Type

Showing 1,354 reviews

February 20, 2026

I appreciate the service you give my cat and keeping my grankids and I safe. 3 weeks ago I got an oil change and you forgot to put sticker mileage when next oil change is due. Went back a week later to get More

by MARIBELSALDUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Gamache
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Carill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Broska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 16, 2026

Efficient and easy in and out service clean waiting room stock up on drink refreshments More

by carynkolodziej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 10, 2026

Dealership is always good. Wait times can be a little long and communication could be better More

by DENISED21
Recommend Dealer
Yes
Employees Worked With
Jose and Michael
Report | Print
Feb 13, 2026 -

Biggers Mitsubishi responded

Thank you for your honest feedback and for continuing to trust Biggers Mitsubishi with your service needs. We truly appreciate your loyalty and your recommendation. We’re glad to hear that your overall experience with our dealership has been good. At the same time, we sincerely appreciate you pointing out the longer wait times and communication concerns. That’s valuable feedback, and it helps us improve. We know your time is important, and we’re always working to make our service process more efficient and proactive with updates. We’ll be sure to share your comments with Jose, Michael, and our service team so we can continue refining the experience we provide. Thank you again for your continued support. We look forward to delivering an even smoother visit next time! 🚗

February 09, 2026

It was smooth & thorough. I continue to drive the distance for the amazing service thats provided!! More

by thisgirl01
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Feb 13, 2026 -

Biggers Mitsubishi responded

Thank you so much for your continued trust in Biggers Mitsubishi! It truly means a lot to hear that you’re willing to drive the distance because of the service you receive — that’s one of the highest compliments we can get. We’re so glad your visit was smooth and thorough, and that Jose helped make your experience such a positive one. We’ll be sure to share your kind words with him and the rest of our service team. We sincerely appreciate your loyalty and recommendation. We look forward to seeing you again at your next visit — and we’ll keep making that drive worth it!

February 08, 2026

Honest and quick to respond to your questions and needs. Very respectful and knowledgeable staff. More

by Syed Rizvi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darien Ivery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Nauraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2026 -

Biggers Mitsubishi responded

Thank you, Syed! We truly appreciate your kind words and are glad to hear our team—Joe, Darien, and Ali—provided honest, respectful, and responsive service. It means a lot to us that you felt well taken care of. We look forward to serving you again in the future! —The Biggers Mitsubishi Team 🔧🚘

February 08, 2026

Great customer service! Jeff went above and beyond and addressed all the issues with my vehicle. More

by Jpantoja0924
Recommend Dealer
Yes
Employees Worked With
José and Jeff
Report | Print
Feb 13, 2026 -

Biggers Mitsubishi responded

Thank you for your great review and for choosing Biggers Mitsubishi for your service needs! We’re so glad to hear you had a positive experience and received the level of customer service you deserve. It’s wonderful to know that Jeff went above and beyond to address all the issues with your vehicle. We’ll also be sure to recognize José for his part in taking care of you. Our team works hard to make sure every concern is handled thoroughly and professionally, and your feedback means a lot to us. We truly appreciate your recommendation and look forward to helping you again whenever you need us. Safe travels! 🚗

February 07, 2026

Person was attentive and explained everything thoroughly. He applied my coupons without question which made me trust him more. More

by PRPETIT
Recommend Dealer
Yes
Report | Print
Feb 13, 2026 -

Biggers Mitsubishi responded

Thank you for your thoughtful review and for choosing Biggers Mitsubishi for your service visit! We’re so glad to hear that your advisor was attentive and took the time to explain everything thoroughly — clear communication is something we truly value. It’s also great to know that applying your coupons without hesitation helped build trust. We believe every guest deserves transparency and fairness, and we’re happy that your experience reflected that. We appreciate you taking the time to share your feedback and look forward to assisting you again at your next service visit! 🚗

February 03, 2026

Mike extremely helpful and flexible with our repair needs! Great work and team is super good at what they do More

by PAULADILLON
Recommend Dealer
Yes
Employees Worked With
Mike giusto
Report | Print
Feb 06, 2026 -

Biggers Mitsubishi responded

Thank you so much, We’re thrilled to hear that Mike was helpful and flexible in meeting your repair needs. 🚗🔧 Your kind words mean a lot to our service team, and we’re glad you felt confident in the quality of work and care you received. At Biggers Mitsubishi, we pride ourselves on making every visit smooth, reliable, and stress-free. We truly appreciate your trust and recommendation—see you next time! — The Biggers Mitsubishi Team

February 01, 2026

Very good service and soon. .we are very happy and car is very good thank you More

by darpolrally2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2026 -

Biggers Mitsubishi responded

Thank you so much for the kind words! We’re thrilled to hear you’re happy with both the service and your new Mitsubishi. Rafal and the entire Biggers Mitsubishi team truly appreciate your trust in us — we’re glad we could make the process smooth and timely. Enjoy your new car, and thank you again for choosing us!

January 29, 2026

I was able to bring in my car with limited notice and they quickly identified what needed to be done, sent a video of what needed to be done which was appreciated. The technician explained my options and More

by stephharper2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Oliveros
Report | Print
Feb 02, 2026 -

Biggers Mitsubishi responded

Thank you for sharing your experience! We're so glad Julian and our service team were able to assist you on short notice and keep you informed every step of the way — including the helpful video and thorough explanations. We’re proud to offer transparent, efficient service, and it’s great to hear that came through during your visit. We appreciate your trust in Biggers Mitsubishi and look forward to helping you again in the future!

1
2
...
136