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Biggers Mitsubishi

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.7
1,345 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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1325 E Chicago St

Elgin, IL

60120

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Showing 1,345 reviews

January 29, 2026

You should be ashamed of yourself charging $100 for an oil change. I will never go back. My loyalty will only go so far. More

by PELAYOLSU
Recommend Dealer
No
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January 29, 2026

I was able to bring in my car with limited notice and they quickly identified what needed to be done, sent a video of what needed to be done which was appreciated. The technician explained my options and More

by stephharper2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Oliveros
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January 28, 2026

Oil and filter change. Inspection and discussed repair options. Excellent service for past 15 years! More

by Wilke
Recommend Dealer
Yes
Employees Worked With
Mike and Jose
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January 27, 2026

I received a video of the mechanic checking my vehicle and what he recommended services for my vehicle then an associate came in and talked to me about the findings on my vehicle. They gave a discount as More

by peisenman
Recommend Dealer
Yes
Employees Worked With
Michael Gusto
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January 25, 2026

They took a very long time and the representative seemed not to happy that I told him I could change the air cabin filter myself instead of paying 60 dollars for them to do it. He showed me there were leave More

by CHICDALL
Recommend Dealer
No
Employees Worked With
Don't remember.
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January 24, 2026

A really good experience. All questions were answered. They were relaxed and helpful. Special thanks to David. A couple things we wanted taken care were and they delivered More

by mellenk6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 23, 2026

This is by far the best dealership service dept! ! Always provide professional service. Highly recommend them! More

by thisgirl01
Recommend Dealer
Yes
Employees Worked With
Jose
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January 19, 2026

Awesome Every time I go there, Jose helps me out with anything that I need. It's a good experience. More

by Larry
Recommend Dealer
Yes
Employees Worked With
Jose
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Jan 19, 2026 -

Biggers Mitsubishi responded

Hi Larry, Thank you so much for your kind words and for being a valued part of the Biggers Mitsubishi family! We're thrilled to hear that Jose consistently provides you with outstanding service and support—he truly is a great asset to our team. It means a lot to know that each visit has been a positive experience for you. We look forward to continuing to provide the same awesome service every time you stop by. Thanks again for your loyalty! Best regards, The Biggers Mitsubishi Team

January 18, 2026

Thanks Everything went as planned for an oil change Would have hoped tire rotation would be included for loyal customers More

by DAELAD
Recommend Dealer
Yes
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Jan 19, 2026 -

Biggers Mitsubishi responded

Thank you for your continued loyalty and for taking the time to share your experience with us. We're glad to hear that your oil change went smoothly and as planned. We truly value our loyal customers, and we understand your hope for added perks like a complimentary tire rotation. Your feedback is appreciated and has been shared with our service team for future consideration as we continually look for ways to enhance the value we offer. We look forward to welcoming you back for your next visit—and as always, thank you for choosing Biggers Mitsubishi! Warm regards, The Biggers Mitsubishi Team

January 18, 2026

Didn't get our coupon deducted from bill. Showed it to him when checked in. Called when got home. Said couldn't credit our credit card. A credit will b applied next time. Will take a long tim More

by JULIEHALLEY
Recommend Dealer
No
Employees Worked With
Jose. We didn't have our coupon deducted even tho we showed it to him when we checked in. Didn't realize it till we got home. Called and wouldn't credit our credit card, need to have a credit for next time. It will b a long time since we only put on 15000
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