Biggers Mitsubishi

The customer service and professionalism of the shop was very refreshing. The service representative talked me through all items recommended and items needed to be promptly addressed. I plan on returning fo very refreshing. The service representative talked me through all items recommended and items needed to be promptly addressed. I plan on returning for an oil change here soon. More

I purchased my wife's Mitsubishi Outlander Sport from a different dealer which was an hour away from home but I had it serviced here at Biggers for regular maintenance and it was my first time at this deal different dealer which was an hour away from home but I had it serviced here at Biggers for regular maintenance and it was my first time at this dealership. They are accommodating and explain well what needs to be done, repairs that are on warranty, and future maintenance works so that you can prepare. They don't rush you and everything is up to your plan. I will be back on my 5k miles and more. I like this dealership. More

Best dealership in Elgin to buy and service a vehicle, which is what our family has done over the last twenty years. which is what our family has done over the last twenty years. More

Took my car for an oil change and came home with a check engine light engine light More

Everything went smoothly, but I'm not a fan of all the items they always point out that your car needs. Jeremy was nice to deal with. items they always point out that your car needs. Jeremy was nice to deal with. More

Staff is very professional, but makes you feel comfortable without pressure in making a decision. Darien did a great job. comfortable without pressure in making a decision. Darien did a great job. More

tried to get me to pay for thousands of dollars worth of unneeded and unnecessary work. This is why I don't trust dealerships unless it is a warranty issue. Will never go back. I had it at my normal shop th unneeded and unnecessary work. This is why I don't trust dealerships unless it is a warranty issue. Will never go back. I had it at my normal shop the week before and none of the work quoted by Biggers was an issue or needed. More

Have been going here for years. Very pleased with service center. Very personable. Great service Very pleased with service center. Very personable. Great service More

David was great! I was there for an oil change but ended up not being able to drive my vehicle. My car was 11 years old and couldn't be fixed. Jose from service asked I was there for an oil change but ended up not being able to drive my vehicle. My car was 11 years old and couldn't be fixed. Jose from service asked him to show me some vehicles. He did and was great as I really wasn't in the mindset he wasn't pushy and understood my situation. David was very knowledgeable and I told him I would be back after my husband got off work and we could talk about things. We did come back and David showed us both the vehicles again. We ended up purchasing the outlander. I would 100% recommend working with David Payne. More

Good service. Friendly patient and thoroughly explained what was needed for my 10 year old car. New tires installed and now brakes are quicker to respond. Keep u Friendly patient and thoroughly explained what was needed for my 10 year old car. New tires installed and now brakes are quicker to respond. Keep up the good work! More