Biggers Mazda

Franco followed up my internet request for quote of best price in less than 24 hours. He was very precise in telling that he had the car and color that I was looking for in stock and gave me his best price price in less than 24 hours. He was very precise in telling that he had the car and color that I was looking for in stock and gave me his best price for the car and specific options that I wanted. I followed up with telling him that I'd like to come in at a specified time with my wife to close the deal. When we arrived he had the car ready for us to see and have my wife test drive. Franco was very thorough and knowledgable in the features of the car as he explained in a manner that my wife understood as well as things that only I understood as being a person more versed in the technology of the car. Franco was very attentive, listened well to what we were saying, and responded with full focus on educating us in the vehicle that we were about to buy. He was there waiting after we got out of the finance office to make sure we understood all the function of the vehicle that we now purchased. We left the dealership around 10 PM, an hour after his closing time. I'm an engineer and very technically oriented. Franco thoroughly impressed me as well as my wife who doesn't hardly know anything technically. All we can say is that we would recommend Franco to everyone looking for a great experience in looking at or buying a Mazda vehicle. More

My recent purchase was the best car buying experience I've ever had. Biggers Mazda, and Marco in particular made it very easy and efficient. I don't think I was there more than 2 hours. Most of the de I've ever had. Biggers Mazda, and Marco in particular made it very easy and efficient. I don't think I was there more than 2 hours. Most of the deal was done before I arrived at the dealer having exchanged emails with Marco initially, but it was still a perfect transaction after I arrived. Marco is a true car guy that made it that much better to work with him. Quick, straight forward, no surprises. I will be sending all of my friends to Biggers. Highly recommended. More

Our family just purchased our third Mazda from this dealership. As usual, we have received great service. We have always worked with the same sales consultant: Franco Ruffolo. Overall, it was a very dealership. As usual, we have received great service. We have always worked with the same sales consultant: Franco Ruffolo. Overall, it was a very positive car buying experience. More

Biggers Mazda was great. Marco especially, but everyone we worked with was absolutely fantastic. I attended the Auto Show in Chicago and looked at many different cars. I then went to several dealers and we worked with was absolutely fantastic. I attended the Auto Show in Chicago and looked at many different cars. I then went to several dealers and had many choices. But Biggers Mazda got my business, not only because they had a Mazda that worked for my needs but because they were so friendly and easy to work with. EASY. Yes I said it was easy to work with a car dealer. I know it does not seem possible but at Biggers Mazda it is EASY! More

I had the pleasure of working with Marco Palacios to purchase my first car. His customer service was beyond excellent and he made me feel very comfortable during the whole car buying process. He was ver purchase my first car. His customer service was beyond excellent and he made me feel very comfortable during the whole car buying process. He was very patient with me and welcomed me to try out as many cars as I wanted to make sure that I found the right fit. Marco is extremely knowledgeable about the cars he sells as well as how they compare to others out there. He is very honest and trustworthy and I would encourage anyone who is nervous about the car buying process to visit Marco. He will make you feel at home and work his hardest to find the right car for you! More

CX5 great car, great dealership. Franco and Brian were great! Price very reasonable. Would work with them again. The manager was great too (I hope he shows this to his mother) LOL :) great! Price very reasonable. Would work with them again. The manager was great too (I hope he shows this to his mother) LOL :) More

After having my car totaled in an accident, I went to Biggers Mazda not knowing exactly what I wanted. The salesman was extremely helpful and knowledgeable without being overbearing or pushy. He was unde Biggers Mazda not knowing exactly what I wanted. The salesman was extremely helpful and knowledgeable without being overbearing or pushy. He was understanding and respectful of my time and my situation. He went out of his way to try to find me the vehicle that I wanted and ultimately sold me one that I'm VERY excited about and happy with. The manager was also very personable and respectful and never felt us feel pressured or insignificant. This is the third vehicle that I've bought from Biggers Mazda and fifth from the Biggers family of car dealerships and I've never been disappointed. More

Excellent customer service and attentive to what I wanted. They made sure everything went smoothly and answered each and every question that I needed answered. Brian was excellent in listening to what wanted. They made sure everything went smoothly and answered each and every question that I needed answered. Brian was excellent in listening to what I wanted and making it happen. More

I had a good experience buying my car and this is a dealer I would recommend to someone if they were interested in purchasing a new vehicle. dealer I would recommend to someone if they were interested in purchasing a new vehicle. More

I had a terrific experience at Biggers Mazda with Marco. He was exceptionally friendly and knowledgeable, while not being the least bit pushy. I let them know I was only just beginning my search and was no He was exceptionally friendly and knowledgeable, while not being the least bit pushy. I let them know I was only just beginning my search and was not ready to buy a car that day without doing my due diligence and they understood completely without hassling me. After looking around, I got a great price from Marco and Biggers and they even found me rebates I wouldn't have guessed I qualified for. I really enjoyed the entire experience of my purchase from meeting Marco to the test drive to driving the car off the lot. He made a usually stressful and overwhelming process pain free. Thanks again Marco. More