Biggers Mazda

Happy repeat customer! I have bought several cars from this dealership over the past 13 years, each time I felt I got a fair price and excellent service. They provide a per I have bought several cars from this dealership over the past 13 years, each time I felt I got a fair price and excellent service. They provide a personal touch and show genuine interest in making each sale a win - win for both the customer and the dealership. More

Absolutely PERFECT sales/purchase experience!! I had shopped 8 dealerships (mostly in Cleveland) for more than a month for a new 2017 CX5. This was however my first purchasing experience from out o I had shopped 8 dealerships (mostly in Cleveland) for more than a month for a new 2017 CX5. This was however my first purchasing experience from out of state. I have to admit that I was nervous to spend the time and money traveling for fear that the car would not be what they said even though they sent pictures of the actual car. We negotiated over the phone and they met my price so I verbally agreed to the purchase. They wanted no down payment, as they took my word. Kyle, my salesman, picked me up at the train station and escorted me to the car. It was perfect as he promised. He spent about 45 minutes going over the car safety features, navigation, bluetooth, and audio system. He was as nice as could be and patient in his explanations. It was also nice to hear an employee that is happy with his dealership and it's leadership. Both sales managers, George Bicos and Ron Liszka, made sure to introduce themselves to me, as I had also dealt with them over the phone. The cashier, Carolyn Serrao, was efficient and didn't try to sell me all types of other programs that other dealerships often try to do. I was there for maybe a total of 1 1/2 hours and on my way home. Fabulous experience and would buy another car there. More

Best dealer to deal with! Mazda Dealership has the friendliest sales staff. They are not pushy and are genuinely interested in helping you make the best purchase possible. They Mazda Dealership has the friendliest sales staff. They are not pushy and are genuinely interested in helping you make the best purchase possible. They understand that they are in competition with other dealers for your business but they also realize that the buyer is the one who drives away with the car. They want to make sure that you not only enjoy the car, but that it’s the rifgt fit for you and your family. When it’s time to buy another car, I will certainly look to buying from this dealer again. More

Excellent Team This is a great dealership! From the Sales staff, Managers and Service department, they are all very friendly and extremely helpful. I love Mazda cars This is a great dealership! From the Sales staff, Managers and Service department, they are all very friendly and extremely helpful. I love Mazda cars! I'll always go to this dealership when looking for a new car. They take the time to listen and help in every way. Even after purchasing a car, they are there whenever you have questions or concerns. Excellent job to Biggers Mazda! Other dealers could learn from you. Also, the staff doesn't have a high turnover. That says something about this dealership. More

Great experince I had been browsing online for a while looking for a Mazda 3 hatchback. We saw one at Biggers, called and went in to see it. Rich Bressett took us for I had been browsing online for a while looking for a Mazda 3 hatchback. We saw one at Biggers, called and went in to see it. Rich Bressett took us for a test drive. Rich was straight-forward, friendly and dealt with us honestly. We quickly came to terms after our trade-in was evaluated. The finance man Terry was equally straight-forward and even beat the finance rate we were already pre-approved at from our credit union. We paid a fair price and walked out feeling like we were treated well. Couldn't ask for more than that when buying a car. Thanks Biggers Mazda! More

Bigger's Mazda scores another Home Run for me I stopped by Bigger's Mazda to look at the new 2017 CX-5s that had just arrived. I was 2 years into a 3 year lease of my current CX-5, so I wasn't ex I stopped by Bigger's Mazda to look at the new 2017 CX-5s that had just arrived. I was 2 years into a 3 year lease of my current CX-5, so I wasn't expecting to be able to do any type of deal, but just in case (wishful thinking maybe), I brought both of my keys fobs with me. Well, to make a long story short - I drove off the lot that day with my new 2017 CX-5 with the biggest smile on my face. This is the third car I have purchased/leased with these folks, and I swear it gets better every time - and the first time was already great! I used to deal with Marco, but this time I was met on the lot by Franco. He was very polite, listened to my questions and then sat down with me to discuss my options. He made everything work out for me, going the extra mile to make sure I was happy. And once again, I have to mention Ron Liszka, who recognized me and came out to chat and was super professional as always. He was able to make the deal happen by rewarding me for being a repeat buyer and easing the price down that last little bit (not so little actually) to make the deal happen. Lastly, I would also like to mention the Finance guy John, who was filling in that day but was a pleasure to deal with as well. As I said in my other reviews - if you are looking for a Mazda, you HAVE to check these folks out. You are doing yourself a disservice if you don't. Total professionalism, no pressure, no "xx", just trying their best to make all parties happy. And although this was a Sales transaction, their Service Department is top notch as well. I am a customer for life of this dealership. I am hopefully retiring soon and moving out of the state. You can bet your last dollar however, that when it's car buying time, I will be right back at Bigger's Mazda - these folks are that good. Thank you to everyone at Bigger's Mazda!!! More

First time buyer It was my first time going to buy a car and I originally wanted a Jeep, but being a student, it just wasn't in the budget. So I decided to lease inste It was my first time going to buy a car and I originally wanted a Jeep, but being a student, it just wasn't in the budget. So I decided to lease instead. I looked online and I looked at Chevy, Honda, Hyundai, Dodge and Ford and Biggers Mazda had the BEST deal. I went in on a Tues, was greeted by David, who was very kind and helpful. He very knowledgeable about all of the cars on the lot and explained all of the differences to me in each model and what each model had as far as specs and additions. He answered all of my questions and didn't miss a beat. Listened to what I was looking for and offered what he thought would be the best option for my needs. We sat down and talked numbers, and there was no pressure to buy on the spot, but as it was my first time leasing, I decided that it would be smart to sleep on it and come back with the decision. I came back on Thursday, ready and confident that Biggers Mazda was it. Everyone there was friendly, from the guys in finance and down to the porters. I walked out of there with the CX-5, feeling excited and confident in the deal I had made. If you're a first time buyer like myself, or you're experienced, then I highly highly recommend that you go in and have a chat with David, or one of the other auto salesmen. You'll get a good deal, and they know their stuff. Very honest and genuine people, and hassle free. And the service is spot on! More

Check your car before you leave I bought a car from them in the night and when I woke up in the mornning i foud the head light full with watersnd I asked them They said it's not ou I bought a car from them in the night and when I woke up in the mornning i foud the head light full with watersnd I asked them They said it's not our problem go buy new One, simply cheaters More

A great experience. When I went to Biggers Mazda in Elgin I went with the intention of just test driving the CX-5 and the 6 back to back. I was still undecided as to whic When I went to Biggers Mazda in Elgin I went with the intention of just test driving the CX-5 and the 6 back to back. I was still undecided as to which one I should get. Rich came out, listen to what I was looking for and set me up with one of each to drive. After a brief but very informative intro to the cars and their new features Rich handed me the keyfob and I was off. Rich stayed behind for both test drives which I thought was nice. I was able to test drive both without any pressure and I feel like this enabled me to make the right call on which one I was going to buy. I ended up going with the 6. The buying experience was great. I told him was I was looking for in a monthly payment and not only did he and the team there meet it, they worked to get me a even lower payment. This was a really great experience and I would recommend anyone looking for a Mazda to stop in at Biggers. You won't be disappointed. More