Biggers Mazda

My wife and I had a wonderful experience with Franco Ruffolo and everyone else at Biggers Mazda in Elgin during our recent car purchasing quest. Franco, the management, and staff were the complete oppo Ruffolo and everyone else at Biggers Mazda in Elgin during our recent car purchasing quest. Franco, the management, and staff were the complete opposite of the selfish, greedy, untrustful, and overall negative stereotype that is associated with some dealerships. They were patient with our timeframe, knowledgeable and sensitive to our needs/desires, honest and fair in negotiations, friendly, and valued our time. We are extremely satisfied with the entire car buying experience at Biggers Mazda, look forward to continuing our relationship with them as we enjoy our CX-7, and, without hesitation, recommend Franco Ruffolo and the dealership to anybody looking into purchasing a car. More

I was very impressed with this dealership. I worked with Franco who was knowledgeable, courteous, cordial and did not push to make a quick/harsh decision. Test drove a couple of models and finally purchased Franco who was knowledgeable, courteous, cordial and did not push to make a quick/harsh decision. Test drove a couple of models and finally purchased 2011 CX9. At the time of delievery, he thoroughly went over all the gadgets and made sure we were comfortable. Follow up phone calls after delevery was a very nice gesture too. The Sales manager and Finanace manager did not push to purchase extended warranty. As a matter of fact, he offered to offer the same price should I change my mind in a month. Overall, an excellent experience. I would strongly recommend calling Franco at Biggers and enjoy the experience of car buying. More

I was shopping for a Mazda CX-9 and decided to solicit some offers from various dealers online. Marco of Biggers was the most attentive, replying to my emails and giving feedback faster than other dealer some offers from various dealers online. Marco of Biggers was the most attentive, replying to my emails and giving feedback faster than other dealers. The attention to detail followed through to the point of sale, where the price I was paying was very transparent, no tricks. The staff at Biggers was very courteous and friendly, and I got a great deal on my vehicle. I would definitely recommend Biggers Mazda. More

After researching which vehicles I was interested in, I visited Bigger's Mazda for a test drive and was very pleased with their service. The staff were extremely informative and helpful in the decision ma visited Bigger's Mazda for a test drive and was very pleased with their service. The staff were extremely informative and helpful in the decision making process and at no time did I feel under any unwanted pressure from the sales associates. I would strongly recommend this dealership to anyone looking for new or used vehicles in the Elgin area. More

I feel that I was treated very well at Biggers Mazda. They gave me the best price upfront and were honest with all the charges associated with the car. From Salesman to Manager they were very informativ They gave me the best price upfront and were honest with all the charges associated with the car. From Salesman to Manager they were very informative and honest. I do not like the whole "let me talk with my manager" games. Biggers was upfront, the manager came over and we all discussed the price of the car and trade. It took less than 30 minutes to come up with a fair deal for everyone. More

Excellent job, very thorough, easy to work with. Negotiation was simple with no hassle. Knew exactly what I was getting as to features, trade in and price. Great experience. Negotiation was simple with no hassle. Knew exactly what I was getting as to features, trade in and price. Great experience. More

Biggers Mazda in Elgin were friendly and helpful all the way through the whole process. All our questions were answered and Brian was honest about the pricing. Before we left the dealership, every importan way through the whole process. All our questions were answered and Brian was honest about the pricing. Before we left the dealership, every important aspect was covered and shown about the car. A follow up call was given two days later to see if we had any questions or concerns. My daughter is very pleased with her vehicle and we highly recommend this dealership. More

My experience with Biggers Mazda was excellent. The employees were all very kind. They didnt rush me with my decision but when i finally made one they had the car i wanted transferred to the dealership employees were all very kind. They didnt rush me with my decision but when i finally made one they had the car i wanted transferred to the dealership in a matter of a few days. I was shown how to work everything inside the car and was told that if i had any others questions that i shouldnt hesitate to call. Im very happy with their service and my new car. More

I bought my car from Biggers Mazda and had a great experience! The sale when quick and smoothly and I got the car that I love! experience! The sale when quick and smoothly and I got the car that I love! More

My new car purchase from Biggers Mazda was a pleasure. Brian Adams, our salesman, was polite, professional and thorough. All questions were answered promptly. The financing process was very efficient and Brian Adams, our salesman, was polite, professional and thorough. All questions were answered promptly. The financing process was very efficient and all documentation reflected what I had been quoted. The entire process from pulling into the lot and driving away in my new vehicle took less than 1-1/2 hours. I would highly recommend Biggers Mazda. More