Biggers Mazda
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I have 100% of my service on my 07 Mazda performed at Biggers Mazda. Mostly oil changes as I have followed Steve's advice with good results. In my opinion they have never tried to push anything. Both Ste Biggers Mazda. Mostly oil changes as I have followed Steve's advice with good results. In my opinion they have never tried to push anything. Both Steve and Jason listen and answer any questions I may have. More
I took my 3 to this dealership because the service at another Mazda dealer was subpar. Steve Kershaw has been great to deal with - he treats my vehicle as if it was his own. I have not found that attitud another Mazda dealer was subpar. Steve Kershaw has been great to deal with - he treats my vehicle as if it was his own. I have not found that attitude at any other dealership that I have visted - and the techs are great. More
My wife and I came from Wisconsin because they couldn't get us the cx5 in the color and package we wanted. It was a great buy and sale. Whole sale took 2 hours tops and I saved almost 1k dollars over the d get us the cx5 in the color and package we wanted. It was a great buy and sale. Whole sale took 2 hours tops and I saved almost 1k dollars over the dealer from Wisconsin. This well worth the drive that took 5 hours round trip. I would easily go back. More
My association with this dealership began with the purchase of a new Mazda6 Sportwagon in 2004 and has continued with new car buys of a 2007 CX-7, a 2010 MazdaSpeed3 and a 2012 Mazda5 that my wife jus purchase of a new Mazda6 Sportwagon in 2004 and has continued with new car buys of a 2007 CX-7, a 2010 MazdaSpeed3 and a 2012 Mazda5 that my wife just loves! In addition to the fun-to-drive aspect of the Mazda vehicles, along with their quality and reliability, the dealership sales and service departments have provided me with unmatched performance in my 40+ years of automobile ownership. I have the highest regard for Biggers Mazda! More
It was a pleasant experience. We felt like customers not "walking commissions" from the very first interaction to driving off the lot. Marco was knowledgeable, responsive, informative and most importan not "walking commissions" from the very first interaction to driving off the lot. Marco was knowledgeable, responsive, informative and most importantly NOT PUSHY! He thoroughly answered all questions we had and made sure we knew he was available if we had any others without invading our time or space. The level of personal attention and courtesy was incredible! Will definitely recommend Marco and Biggers Mazda! Likewise Chuck was incredibly effecient in all of the paperwork process and also personable. The service manager took the time to introduce himself to us and make sure we had his card if we had any questions. More
I rated them highly because they lived up to their goal I rated them highly because they lived up to their goal of making the car-buying process different from the traditional sales approach. They were k I rated them highly because they lived up to their goal of making the car-buying process different from the traditional sales approach. They were knowledgeable, friendly and helpful without being pushy or demanding. Their prices were very good and I felt that overall I was treated fairly. More
Steve makes you feel like you are an important Biggers Mazda customer ! He's concerned about your service and strives to do the best job possible. I'll be back. I came to Biggers because they adverti Mazda customer ! He's concerned about your service and strives to do the best job possible. I'll be back. I came to Biggers because they advertise in my clubs news letter. The Windy City Miata Club. More
When we arrived we were greeted promptly and felt welcome. David listened attentively and showed us the vehicles he had available on the lot close to what we were looking for. During the test drive h welcome. David listened attentively and showed us the vehicles he had available on the lot close to what we were looking for. During the test drive he explained features and options, and was very knowledgeable. During our second visit to Biggers, we worked out the financial details with Joe which were straightforward with no game playing. A vehicle was located in the color and options we wanted and made available for delivery within a few days. At the time of delivery David took the time to explain some of features and walked us through pairing the cars Bluetooth to our phone. We were also introduced to the Service Manager and the service intervals were reviewed. A few days after delivery we received a call from David thanking us for choosing Biggers and asked if there were any questions about operation of features. Our experience was positive and based on that would recommend Biggers Mazda to others. More
After researching online and deciding that the 2012 Mazda3 Hatchback was the car for us, we headed out to the showrooms for the "hands on". Biggers Mazda was the second Mazda dealer we visited and we Mazda3 Hatchback was the car for us, we headed out to the showrooms for the "hands on". Biggers Mazda was the second Mazda dealer we visited and we didn't need to go anywhere else. This was by far our best car buying experience. Our salesman Marco was great...no pressure, knowledgeable, and personable. They had a good selection of cars to choose from and we agreed on the price in record time. My wife and I would recommend Biggers Mazda to anyone, and to sum up our experience we would say it was "EASY"! More
Have always found a friendly and professional atmosphere when having my car serviced.Steve and his team do a great job of servicing my car, ontime and fairly priced. when having my car serviced.Steve and his team do a great job of servicing my car, ontime and fairly priced. More