Biggers Mazda

On Saturday May 25, 2013 me and my husband Tad decided to visit Biggers Mazda in Elgin, IL as part of our re-search for new car. We got in little bit early (45min before opening 9:00ma) and few minutes later visit Biggers Mazda in Elgin, IL as part of our re-search for new car. We got in little bit early (45min before opening 9:00ma) and few minutes later Mr. Franco Ruffolo arrive and he immediately approach us to ensure we were not leave with out full attention from this Dealer. Our biggest surprise was when Franco was willing work with us without any hesitation before even opening. He just simple open the door early just for us. His diligent, knowledge about the car what we were interesting was presented to us with so many details - we new immediately he is high quality Sales Consultant. He is very good listener, he treat us with with dignity and respect which it is so hard to find in other Dealers. His Customer Service Experience is very valuable and it should be use as example to others! If any of my friends will look for new car I will recommended Mr. Franco Ruffolo at Biggers Mazda in Elgin, IL. Thank You!!!! Izabela Zielinski More

This was my first car buying experience so I went to multiple dealerships and Rich was the only salesmen that didn't try to push a sale on me as soon as I walked in the door. There is another Mazda deal multiple dealerships and Rich was the only salesmen that didn't try to push a sale on me as soon as I walked in the door. There is another Mazda dealership that is actually closer to my home but I traveled a little further because of my first visit to Biggers. They also matched a discount that I could have used with other car makers and I feel they gave the best deal possible. More

I spent months researching new cars and test drove several brands when I finally came to Biggers. Franco put me at ease immediately and set up a test drive for a Mazda CX5. It was great and then dec several brands when I finally came to Biggers. Franco put me at ease immediately and set up a test drive for a Mazda CX5. It was great and then decided I also wanted to test drive the CX 5 GT. No problem...when I got back I was offered a bottle of water to drink...amazing! We sat and chatted about the car(s) and options were explained and questions asked. I am now the proud owner of a "Biggers" Mazda CX5 GT! Everyone in this dealership is friendly and anxious to make your car buying a really good experience. Thank you all. More

Overall great experience. Everyone was helpful, not pushy. David really knows his stuff, and was very easy to talk with. I'd recommend to a friend. pushy. David really knows his stuff, and was very easy to talk with. I'd recommend to a friend. More

The entire car shopping experience at Biggers Mazda was excellent. Everyone I encountered was very friendly and personable, and I never felt pressured in any way. I worked with Marco Palacios, the internet excellent. Everyone I encountered was very friendly and personable, and I never felt pressured in any way. I worked with Marco Palacios, the internet sales manager exclusively on the deal. He was great to work with and very professional, personable, and highly recommended. To summarize my car buying experience, I traded in a car for a Mazda after test-driving it twice in the same day (on a Saturday), before finalizing the deal. The negotiation process went great - low pressure, great price, and a fair deal. They did not have the car in the color I wanted, but located one the following Monday and had it delivered to Biggers Mazda that day with no additional fees. I took delivery of the car that evening. After finalizing the paperwork, Marco went through every detail of the car before I drove away. I was very happy with the delivery process and could not be more satisfied. Having purchased a few new cars over the years, I can honestly say, that my experience at Biggers Mazda was absolutely the best I have had. My overall impression is they really want to make sure the car being considered is the right fit for the customer. More

Respect for us as individuals. Worked with us to determine our needs and requirements. David and Ron came up with an unbeatable offer. We have always been pleased with Biggers sales and service. determine our needs and requirements. David and Ron came up with an unbeatable offer. We have always been pleased with Biggers sales and service. More

Truly an exceptional experience. Use the consumer reports dealer pricing and got a great deal on a popular car. Felt the price we negotiated was very fair. I would definitely recommend Marco to others for a dealer pricing and got a great deal on a popular car. Felt the price we negotiated was very fair. I would definitely recommend Marco to others for a great sales experience. More

This is my third Mazda and my seventh Bigger's vehicle purchased or leased. I remain a loyal customer because of the great service and recognition I receive from this dealership. vehicle purchased or leased. I remain a loyal customer because of the great service and recognition I receive from this dealership. More

My new Mazda 3 is the third car I have bought through the Biggers dealerships (Two Mazda 3s and a Chevy Cavalier). Each experience gets better. Dealing with Marco this last time was the single best experie Biggers dealerships (Two Mazda 3s and a Chevy Cavalier). Each experience gets better. Dealing with Marco this last time was the single best experience I have had with a dealership. They made fair offers and didn't pull the normal stunts when it comes to buying a car. Everything was straight forward and easy. This being the second Mazda I have bought from them, I can also vouch for their service department. They are honest and don't gauge you when it comes time to pay the bill. You can take your car there with confidence. I have recommended and will continue to recommend Biggers Mazda for sales and for service. You can't do any better. More

Bigger Mazda in Elgin is the BEST place to purchase a new car ... I originally bought a 2010 Mazda 6 back in 2010 through Marco Palacios and went back recently to purchase a new 2014 Mazda 6. This dealership car ... I originally bought a 2010 Mazda 6 back in 2010 through Marco Palacios and went back recently to purchase a new 2014 Mazda 6. This dealership doesn't pressure you to buy anything or mob you at the door when you walk in. Because of the way they treat me, I would only buy Mazda's and from them only ... The dealership is clean, friendly, and non threatening for car shoppers. I only drive Mazda's and only shop at Biggers because of the way this dealership is. Most honest people in the car industry I have ever dealt with! More