Biggers Mazda

I knew the car I wanted, as it was on the lot. I brought a trade-in. Several hours later I drove home with my new CX-5 -- at a price I was very happy with -- having done my research beforehand. Marco Palaci a trade-in. Several hours later I drove home with my new CX-5 -- at a price I was very happy with -- having done my research beforehand. Marco Palacios did a wonderful job of explaining everything about the car. This was much less painless than even a visit to the dentist! A truly first-rate car purchase experience. More

Brian was awesome. I had some rough times at numerous other dealers within the last 3 weeks trying to find the right car for me. Brian went through everything he had on the lot, the pro's and con's of ea other dealers within the last 3 weeks trying to find the right car for me. Brian went through everything he had on the lot, the pro's and con's of each, and we took a couple out for a test drive. I walked into that dealership feeling uninspired an that I would never be able to afford what I truly wanted... But...By the end of business that day I was driving away the proud owner of a 2014 cx 5. Will recommend Brian to all of my friends and family! More

Brian Adams is a very knowledgable sales consultant. We purchased a new 2014 Mazda 6 from Brian last week. He answered all the questions we had about the product and their finance person was equally helpfu purchased a new 2014 Mazda 6 from Brian last week. He answered all the questions we had about the product and their finance person was equally helpful making the overall experience great. We will be certain to purchase a car for our daughter from Brian Adams. More

I came after a horrible experience at a different dealership. David and his team worked together to make sure I had a great experience at Biggers. They were respectful and actually listened to what I dealership. David and his team worked together to make sure I had a great experience at Biggers. They were respectful and actually listened to what I wanted instead of trying to get me into something I didn't want. More

Brian Adams was great and knows his product and what comes included. We went to 3 local dealerships for a CX9 grandtouring and walked away with the best deal and Bill Werthman did a great job making t comes included. We went to 3 local dealerships for a CX9 grandtouring and walked away with the best deal and Bill Werthman did a great job making this deal happen. I realized after seeing their numbers how much I was almost taken advantage of by the last dealership we were at. This dealership doesnt look like much on the outside and could use a facelift, but I can assure you the product, product knowledge, availabilty, and overall experience I had here is all that matters...not some fancy smancy dealership! Please ask for Brian if you visit! I love my new Mazda CX9 Grand touring with tech package! More

I also started out at another Mazda dealer in the Northwest suburbs, to which I found the sales guy rude and unwillingly to work with me on the price. In trying to find another mazda dealer I called Northwest suburbs, to which I found the sales guy rude and unwillingly to work with me on the price. In trying to find another mazda dealer I called over at Bigger's Mazda and Marco Palacios took my call. He was great over the phone, he took the time to check his lot for the car I was looking for and sure enough he reported back good news. The phone conversation alone told me that the drive over to Bigger's was going to be a good experience. Upon meeting Marco he was professional, knowledgeable about the car I was interested in and very personable. I loved the fact that he did not pressure me at any point. When I needed to discuss things with my wife he respected our need for privacy. He did a great job understanding where I wanted to be with my payments and worked with me and gave me my options. I would most certainly recommend Bigger's Mazda, all the staff were very welcoming, but if you get a chance to work with Marco you are in for a great experience! Thanks to Bill in finance as well. Kevin S. Happy MazdaSpeed3 Owner Zoom-Zoom! More

After a very disappointing experience with another Mazda dealership in the area, I decided to try Bigger's Mazda. I'm hear to tell you that every positive review and every positive thing said about the sta dealership in the area, I decided to try Bigger's Mazda. I'm hear to tell you that every positive review and every positive thing said about the staff at Bigger's Mazda is absolutely 100% true. I have never had a more enjoyable car buying experience. I was able to interact with Marco Palacios via email after requesting a quote. He didn't have the car I was looking for on his lot but guaranteed he could order me one and get it there quickly. He was able to provide me a quote via email (the other dealership couldn't seem to make this happen) which was actually lower than I expected. Bottom line, I talked to Marco via email on a Thursday morning and after work that same evening I met him at the dealership and signed the papers for the new vehicle. The vehicle arrived in short order as he said it would and I drove it home within a week. I absolutely love the CX-5 Grand Touring SUV. I couldn't be happier about the whole experience. For those of you looking for a Mazda, this is the first (and most likely only) dealership you need to check out. Marco Palacios is the consummate professional. No pressure sales, gives you all the facts, and in my case spent over an hour with me after the sale helping me learn and get used to the features of my new car since I hadn't bought a car in 15 years. Marco is the real deal and I will recommend him and Bigger's Mazda to any of my friends looking for a new or used vehicle. I don't want to leave out Ron Liska. He was personable and professional, helping me with the financing and extended warrantee options. Again, no pressure at all, but simply listening to my preferences and then making a recommendation. Thanks Marco & Ron. You have a customer for life! More

David Domanski was extremely knowledgeable about the vehicle we were inquiring about and answered all questions satisfactorily. A couple of days after the purchase of the car I went back to the dealers vehicle we were inquiring about and answered all questions satisfactorily. A couple of days after the purchase of the car I went back to the dealership to ask a few additional questions and Dave was able to give me his full attention and again answer all question I had. Thanks Dave. More

I contacted Biggers Mazda about purchasing a CX-5 using their "better than internet price" link on their website. Being a previous customer I was familiar with their pricing and service and enjoy dealing w their "better than internet price" link on their website. Being a previous customer I was familiar with their pricing and service and enjoy dealing with them. I received a response from Rich Bressett which was quite courteous and informative. Rich invited me to stop in to discuss what I specifically wanted in the car and to take a test drive. Rich was appologetic that they did not have what I wanted in stock but along with Bill Werthmann & Ron Liszka worked to find it from another dealer. If you are looking for a loaded FWD unit as I was you soon find that they are very rare. As luck would have it Biggers received a fresh delivery of an AWD with all the equipment and color I wanted. Rich called me as they were unloading it and offered it to me at a great price. At the closing I mentioned I wanted to add some extras later and was told they would be available at discout also. I stopped by last night expecting to have to order them and was surprised not only by the fact they were in stock but Rich walked me to the parts area and installed them as I waited. Art Smith (service manager) even pulled one of his mechanics to add the wheel locks. If you are looking for a new Mazda at a great price with no hassels and a service department that is very responsive I would highly recommend you go to Biggers Mazda. More

Brian was a sweetheart to work with. He was professional, friendly, and determined to negotiate. We had a budget that he tried his best to closely accommodate and remained patient with us. friendly, and determined to negotiate. We had a budget that he tried his best to closely accommodate and remained patient with us. More