Big Two Toyota of Chandler - Service Center

Big two toyota This dealership is a great place to get your vehicle worked on . Service advisories and service mangers are great people. I would get my vehicle done This dealership is a great place to get your vehicle worked on . Service advisories and service mangers are great people. I would get my vehicle done there wen needed. More

Greatest Assistant Service Manager There has never been an occasion that Joe your Assistant Service Manager has not out done himself along with his service tech. I believe his name is C There has never been an occasion that Joe your Assistant Service Manager has not out done himself along with his service tech. I believe his name is CJ, wow what a winning combination. I’ll say it again, keep Joe and my wife and I will be with you till we are ancient, just saying. Joe is the real deal period! More

The lounge is like being at home with a few friends Just needed an oil change, Big Mike (Preville) would have arranged a free ride home, but I decided to wait (was just over an hour). The waiting area Just needed an oil change, Big Mike (Preville) would have arranged a free ride home, but I decided to wait (was just over an hour). The waiting area is a great family setting with good food and drinks. The oil change was done quickly with a complete inspection (written) of our RAV4 and a free wash job. I'm very pleased. More

Very convenient waiting area Just drive in service is usually prompt. Your service writer will show you right at your car. We have used this dealership two years. Always have good Just drive in service is usually prompt. Your service writer will show you right at your car. We have used this dealership two years. Always have good service. More

Big Two service is a joke! Bought a brand new vehicle in 2017 which has been nothing but problems. Called for service for some concerns a couple weeks ago and the woman who answ Bought a brand new vehicle in 2017 which has been nothing but problems. Called for service for some concerns a couple weeks ago and the woman who answered had a ridiculous answer for every one of them, i.e. my phone won't charge because iPhones aren't compatible with Toyota, my car hesitates when starting out because my oil is dirty (not true, it's been doing that all along, even after an oil change), my brakes squeak cuz we live in the desert and ALL brakes squeak when it rains, etc., etc., etc. So I sent an email to the service manager, who apologized, asked for another chance, and told me to bring the car in at my convenience and ask for him, so we agreed it would be this morning at 8am. Not only could they not locate the service manager, but my name wasn't on the service list. After driving to the dealership, which was about 45 minutes out of my way, and sitting there for 15 minutes without a resolution, I finally just left. So I was an hour late for work for absolutely nothing. Done with this dealership. More

Great Service on my Toyota Tundra TRD Pro As always, great service by Edie and the team at Big Two. My 2017 Tundra TRD Pro is always well taken care of and they are very prompt with communica As always, great service by Edie and the team at Big Two. My 2017 Tundra TRD Pro is always well taken care of and they are very prompt with communication. More

What you need Big two is the perfect place for vehicles. Either buying, leasing, repairs or service. Big two helps with every need. Zack Kimball was my service tech Big two is the perfect place for vehicles. Either buying, leasing, repairs or service. Big two helps with every need. Zack Kimball was my service tech. Very enthusiastic about help a you and getting your needs for fulfilled. You can tell he knows what he is doing. This place is so beautiful with the salon and extras to take part in while you wait. Free wifi ftw! Thanks big two! More

Lifesavers! Came to Phoenix from Albuquerque for the weekend with my daughter and her 1 year old baby in her 4Runner. The vehicle started making a horrible rattli Came to Phoenix from Albuquerque for the weekend with my daughter and her 1 year old baby in her 4Runner. The vehicle started making a horrible rattling noise coming from the rear. Drive over around 2 on a Saturday and by 3.30 they had diagnosed the vehicle with a rusted screw on the heat panel. Advised safe to drive back to Albuquerque the next day, and sent me on our way. Joe Preciado is a rock star in my eyes! They were so kind and understanding of my situation!!! More

Long time Customer I’ve been coming to this dealership since I left Active Duty (Army) since 2010. I have bought 2 vehicles from this location and have not had an issue I’ve been coming to this dealership since I left Active Duty (Army) since 2010. I have bought 2 vehicles from this location and have not had an issue. I have dealt with the same service manager (Billy Garlin). I’ve never had an issue and he’s always been friendly and helpful. Also they have given been great advice in the maintenance of my vehicle, which has saved me tons of money on the long term. More