Big Two Toyota of Chandler

Recall appointment Edie is always wonderful and so helpful! Plus, the fixing the airbags was free which is always good! I've been with Edie for a couple of years and sh Edie is always wonderful and so helpful! Plus, the fixing the airbags was free which is always good! I've been with Edie for a couple of years and she is always on the ball. I really appreciate Big Two Toyota! More

Going beyond When my service advisor was told that a marble was caught in the groove of the passenger seat he immediately said he would look for a remedy. He sent When my service advisor was told that a marble was caught in the groove of the passenger seat he immediately said he would look for a remedy. He sent it back for the oil change and had the marble removed. Juan Ramirez never fails me or my Prius. More

60K Maintenance on 2015 Toyota Tacoma I just recently brought in my 2015 Toyota Tacoma for it's 60K maintenance service and found out that my service advisor had called in sick for that da I just recently brought in my 2015 Toyota Tacoma for it's 60K maintenance service and found out that my service advisor had called in sick for that day so I'd have to wait for the next available advisor which took an extra 10 minutes or so which wasn't that big of a deal since I had the day off. The advisor that helped me out did a great job of telling me what they would be working on and how long my wait would be, he also called a Lyft driver to give me a ride home since they were going to have to keep my truck for a bit longer than expected. I love the attention that I'm given anytime I bring my vehicle in for service and even when my regular advisor wasn't there I was tended to right away......I never come away disappointed and love the lounge area where you can grab a quick bite to eat and connect to their free wifi. More

2nd RAV4 Purchase From 1st contact to taking delivery Johnathan and the rest of the Big Two team were courteous, professional, and worked quickly to make this 2nd purch From 1st contact to taking delivery Johnathan and the rest of the Big Two team were courteous, professional, and worked quickly to make this 2nd purchase the best I have ever had! More

Edie Emory We appreciate the support and service that Edie Emory has provided us for two Toyotas in a row. Thank you for taking such good care of us. We appreciate the support and service that Edie Emory has provided us for two Toyotas in a row. Thank you for taking such good care of us. More

Purchase under duress. Worst experience ever! I am a 70 year old diabetic widow who was pushed, under duress, into a purchase of a Highlander after 6 hours of badgering. A Worst experience ever! I am a 70 year old diabetic widow who was pushed, under duress, into a purchase of a Highlander after 6 hours of badgering. Asked within 24 hours to be let out of the contract, after being sick the entire night. I was told "No" - either take the car or we will have it delivered. Not only do I have a car I do not need, but every time I drive it, I get to relive the disrespect and duress I was under. More

Garrett Zehms I have been dealing with Garrett for some time now. I have two vehicles I bring to Big Two on a regular basis for service. Garrett is always polite I have been dealing with Garrett for some time now. I have two vehicles I bring to Big Two on a regular basis for service. Garrett is always polite and professional. His input each time regarding any service that is required is very much appreciated. My thanks to him and all your support staff. Mike Galligan More

Very detail oriented and good service They provide you a detail report of service complete on the car and they are trustworthy. They also give you photos of what needs to done to be repair They provide you a detail report of service complete on the car and they are trustworthy. They also give you photos of what needs to done to be repaired on your car. More

Regular 55K Mile Service I had made an appointment earlier in the week and arrived about 10 minutes earlier and was warmly received by my Service Advisor. We went in a sat dow I had made an appointment earlier in the week and arrived about 10 minutes earlier and was warmly received by my Service Advisor. We went in a sat down to review my service requirements and then I take off on a bike ride for several hours. Upon my return, I got a cup of coffee and met with my advisor, Billy Garlin. All my service items were completed and he took me over to the cashier to pay and have my car brought around. My vehicle had been washed and I will be back for my next service. More

Del Salter I bought my 2013 Prius from Del. She did a great job, was not pushy and was very trustworthy. I will go back to her when I buy my next Toyota. I bought my 2013 Prius from Del. She did a great job, was not pushy and was very trustworthy. I will go back to her when I buy my next Toyota. More