Big Two Toyota of Chandler

Purchase under duress. Worst experience ever! I am a 70 year old diabetic widow who was pushed, under duress, into a purchase of a Highlander after 6 hours of badgering. A Worst experience ever! I am a 70 year old diabetic widow who was pushed, under duress, into a purchase of a Highlander after 6 hours of badgering. Asked within 24 hours to be let out of the contract, after being sick the entire night. I was told "No" - either take the car or we will have it delivered. Not only do I have a car I do not need, but every time I drive it, I get to relive the disrespect and duress I was under. More

Garrett Zehms I have been dealing with Garrett for some time now. I have two vehicles I bring to Big Two on a regular basis for service. Garrett is always polite I have been dealing with Garrett for some time now. I have two vehicles I bring to Big Two on a regular basis for service. Garrett is always polite and professional. His input each time regarding any service that is required is very much appreciated. My thanks to him and all your support staff. Mike Galligan More

Very detail oriented and good service They provide you a detail report of service complete on the car and they are trustworthy. They also give you photos of what needs to done to be repair They provide you a detail report of service complete on the car and they are trustworthy. They also give you photos of what needs to done to be repaired on your car. More

Regular 55K Mile Service I had made an appointment earlier in the week and arrived about 10 minutes earlier and was warmly received by my Service Advisor. We went in a sat dow I had made an appointment earlier in the week and arrived about 10 minutes earlier and was warmly received by my Service Advisor. We went in a sat down to review my service requirements and then I take off on a bike ride for several hours. Upon my return, I got a cup of coffee and met with my advisor, Billy Garlin. All my service items were completed and he took me over to the cashier to pay and have my car brought around. My vehicle had been washed and I will be back for my next service. More

Del Salter I bought my 2013 Prius from Del. She did a great job, was not pushy and was very trustworthy. I will go back to her when I buy my next Toyota. I bought my 2013 Prius from Del. She did a great job, was not pushy and was very trustworthy. I will go back to her when I buy my next Toyota. More

Great Service This is the second top end vehicle we have purchased from Big Two Toyota in less than a year. . Andres and the entire staff have, again, gone above an This is the second top end vehicle we have purchased from Big Two Toyota in less than a year. . Andres and the entire staff have, again, gone above and beyond to make our buying experience pleasurable. Paul and Mary Lou DelVecchio More

Good timely service Always comfortable showroom waiting area good snack selection and nice new car display. Someday I'll buy a 2020 Toyota Highlander Platinum Limited Hyb Always comfortable showroom waiting area good snack selection and nice new car display. Someday I'll buy a 2020 Toyota Highlander Platinum Limited Hybrid maybe More

Good Ser8vkice George could not have been nicer. He turned a potentially bad situation into a humorous moment for both of us. The parts were not there and they had t George could not have been nicer. He turned a potentially bad situation into a humorous moment for both of us. The parts were not there and they had to order them from another dealer. I was not pleased because of the long wait and told him we have been customers since 2005. He asked if we had any other mix ups during this time and when I said no he said once in 15 years was a good score. He made an irate person ( me ) smile and diffused my anger. George is a good man who deserves a raise. Bill Reinson More

Excellent service The Highlander had an oil change and tire rotation. We dropped it off for the work to be done. The work was excellent and done timely. We were call The Highlander had an oil change and tire rotation. We dropped it off for the work to be done. The work was excellent and done timely. We were called and everything was done and ready when we picked up the car. More