Big Two Toyota of Chandler
Chandler, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 294 reviews
Tim Limont (Tim) was very personal and professional. He was very concerned about my needs and reacted accordingly over the two weeks that we worked together to find the right fit for me. Unlike other c was very concerned about my needs and reacted accordingly over the two weeks that we worked together to find the right fit for me. Unlike other car sales people we have worked with he never used high pressure sales techniques, which I detest and that’s the reason I and my husband decided to allow him to be our Sales Consultant. He is quite an asset to the Dealership and we wish him much success throughout his time with Big Two Toyota. We have no reservations in recommending him to others. Thank you very much Tim and all those we worked with at Big Two. Best Wishes, Trish McFadden More
About 2 months ago, I started shopping for a Scion FR-S. Big Two was the only dealership that had one for test drive at the time (they kept one in stock simply for this purpose), so I stopped by after work Big Two was the only dealership that had one for test drive at the time (they kept one in stock simply for this purpose), so I stopped by after work to check it out. At the time, it was only one of a few cars I was checking out and the first I had driven, so I thanked them for trying it out and mentioned I was going to check out a few other brands. I was never pressured to buy immediately or put any money down. After deciding to buy the FR-S, I put my name on the list wanting a particular color (I gave them a credit card to use for a $500 refundable deposit but it was never charged.) After a couple weeks, I found out my car had been allocated and was expected to arrive around Thanksgiving. Every time the status changed (car built, on the boat, in the states), I got a call with more and more accurate estimates of arrival. A couple days before it arrived, I filled out the paperwork and drove it home 2 days later when it arrived. Dennis and Ian work in Fleet and Internet Sales and I highly recommend both of them. Both the finance guys I worked with were pushy regarding the extended warranty, but otherwise the experience was flawless. I marked N/A for Price since Scion's Pure Price guaranteed that there was no haggling and there were no surprises. More
This is the 4th vehicle that we have purchased from Big Two and every experience keeps us coming back. Very straight forward in pricing and showing options that are available. The showroom in very clean Two and every experience keeps us coming back. Very straight forward in pricing and showing options that are available. The showroom in very clean and has more amenities than hotels we have stayed in which is a plus. Another nice point is that it didn't take all day. Definitely recommend this dealership if you are in the area. More
I am a repeat customer and my sales experience keeps getting better every time. Mike Preville in your Fleet department is the best experience I have ever had and will recommend only him and your dealers getting better every time. Mike Preville in your Fleet department is the best experience I have ever had and will recommend only him and your dealership to friends and family. The process was quick and simple and I even got a pedicure while my car was being detailed. More
Big Two Toyota/Scion was a great place to purchase my new car. Friendly atmosphere, helpful people, and a ship playground for the kids to play on. They were also the only dealership where I could test driv car. Friendly atmosphere, helpful people, and a ship playground for the kids to play on. They were also the only dealership where I could test drive a Scion FR-S, which gave me the experience I needed to decide to buy one. Big thanks to Mike Preville, April Jacob, and Jeff Sides for their help. More
I have purchased many cars in my life and have to say this was the most wonderful experinece I have every had. Nissa was above and beyond helpful and never pressured to "sell" a car, rather make sure I this was the most wonderful experinece I have every had. Nissa was above and beyond helpful and never pressured to "sell" a car, rather make sure I was getting what I wanted. I wasn't sure of what I wanted or the "extras" that were available, but Nissa took her time to explain everything every step of the way; what made each model different; cost comparison; and anything else necessary to fit my needs/wants. The time she took to show me all the working of the car after purchase was a true surprise and wonderful touch. Somehow a hug for her didn't seem like enough thanks for the pleasant experinece of purchasing a car!!! Big Two and Nissa will be recommended to all I know who are looking to purchase a Toyota. Am hoping than any necessary visits to the service department are as pleasant. Please make sure that Nissa is recoginzed for her professionalism, service and wonderful personality. She really makes Big Two Toyota a dealership to return to! More
My experience was fantastic. Big Mike Preville went above and beyond to make the purchase seemless and pleasent. I would highly recommend Camelback Toyota and Big Mike Preville to anyone I know. and beyond to make the purchase seemless and pleasent. I would highly recommend Camelback Toyota and Big Mike Preville to anyone I know. More
I was very happy with the way Brian treated me and felt like I was not pressured or hassled to buy. The finance department treated me the same way. Everything ran smoothly and I was out of there within a c like I was not pressured or hassled to buy. The finance department treated me the same way. Everything ran smoothly and I was out of there within a couple hours. Great overall experience. More
I just wanted to thank you for the helping me get the Ford Escape your dealership put up for sale. From the very first time I called the dealership, to the time the Escape was delivered to me up here in Ford Escape your dealership put up for sale. From the very first time I called the dealership, to the time the Escape was delivered to me up here in Northern California yesterday, you were there every step of the way helping make the process smooth and seamless to me. I have purchased vehicles out of state and had them shipped to me before. And this was by far the smoothest transaction I have ever had. You gave me pictures when I asked for them, you reassured me the vehicle was in good condition (and it really was!), and you always responded to me quickly whenever I had questions. Honestly, I never had such a efficient and professional experience at a car dealership. I would not hesitate for a second to refer anyone to Big Two Toyota Scion based on my experience even way up here in San Francisco! More
Big 2 Toyota is one of the worst auto dealers in Arizona. If you want a new car, save yourself time and money by going to Power Toyota in Tempe. A year ago my boyfriend and I bought a brand new four runner f If you want a new car, save yourself time and money by going to Power Toyota in Tempe. A year ago my boyfriend and I bought a brand new four runner from Big 2. They seemed nice when we were there but our payments were outrageous. A year later we decided we needed to trade our vehicle in because the payments were so high. We went to Power and they asked for our contract. We gave them all our paperwork Big 2 had given us and came to find out they never gave us a copy of the contract. They also told us our payments were so high because almost $8,000 of stuff was added on to our contract that we didn't need. They even added a life insurance policy for over 3,000...guess what...I was 21 at that time and my bf was 24. We had no idea that we had agreed to all that stuff and felt so stupid that we let them take advantage of us. Power Toyota pulled some major strings to help us because we had so much negative equity. Now, Big 2 owes us a lot of money in cancellation refunds and when I called to find out the status of our refund they said they'd call me back and never did. I even left a voicemail for the finance director, Brian, and never heard from him. My boyfriend went through the same thing. Today, after pulling some strings we finally got them to call us back and we find out they lost our paperwork. Horrible business full of deceitful, uncaring, unprofessional people. Toyota is a wonderful company and Big 2 completely hurts their image. Once I get my refund I will never do business with them again and tell all my friends and family to avoid them and go to Power where they are not looked at as a number but as a person. More