Big Two Toyota of Chandler

Overall the service was good. The only problem I had was when I got my car it made a weird noise during start. The service rep tried to diagnose the problem but could not. He then went to talk to the techni when I got my car it made a weird noise during start. The service rep tried to diagnose the problem but could not. He then went to talk to the technician and came back and saw that the engine mount nuts were loose. When you do the service you expect that the work should be done and checked. If it is not then its a question of quality. This gives me jitters as I am not sure what is done and what is not even if they have done the service that I had requested. More

Our experience was the best we have ever had at any dealership. Their "no pressure" sales tactic is what ended up making us purchase a vehcile from Big 2 Toyota. The sales staff Larry Biggs and Dave Pe dealership. Their "no pressure" sales tactic is what ended up making us purchase a vehcile from Big 2 Toyota. The sales staff Larry Biggs and Dave Perkins and Sales Manager (Rusty Anderson) were all very knowledgeable, friendly, and willing to answser any and all questions we had about numerous vehciles - different makes and models, and showed us any vehicle(s) we were interested in without hesitation. They also said if they didn't have anything we were interested in that day - they would be happy to keep an eye out for something that would fit our interests and budget. They didn't just try to push us into any vehicle on their lot just to get a "SALE" that day. I love all the employees we dealt with at this dealership. The lady that runs the sandwhich shop was also amazing - she was so friendly and appreicate for her customers and had such an amazing positive attitude - it was amazing. I don't think any other dealership could top the customer service and employees you will find if you shop at Big 2 Toyota!!!!! More

In my opinion, Dennis went above and beyond to find me a car that I would love. When the one I wanted was a bit out of my price range he worked with me to find me one that would still make me very happy. H car that I would love. When the one I wanted was a bit out of my price range he worked with me to find me one that would still make me very happy. He called to check in with me, even after we had made the deal. I have already raved about the service to friends and family, so now I am doing it here. We drove up to Chandler from Tucson because of the superior service Dennis was providing. My first intention was to obtain quotes and get a dealership in Tucson to match the quote. BUT service always wins out! If you are in the market for a new car - reach out to Dennis at Big Two, you will not be disappointed. More

I was very impressed with my overall purchase experience. Jaime Castillo was very professional and knowledgeable in addressing my questions about the trucks we test drove. After I made the decision to purcha Jaime Castillo was very professional and knowledgeable in addressing my questions about the trucks we test drove. After I made the decision to purchase the 2013 Toyota Tacoma Ron Riggins was very helpful in assisting with the negotiation of the sale price, explaining my payments options, and answer all my questions regarding the overall purchase of the vehicle. This was the best experience I've had in purchasing a vehicle and would definitely refer others to your dealership. Jaime Hernandez More

Absolutely impressed with the level of service my husband and I received at Big Two Toyota. Rusty's team made our car buying experience easy. Big Two gave us a great deal on our trade ins and our new car, and I received at Big Two Toyota. Rusty's team made our car buying experience easy. Big Two gave us a great deal on our trade ins and our new car, no arguments needed. It was great to walk into a dealership and be truly treated like they not only wanted our business, but wanted us walking away completely satisfied. Rusty and Kloi made sure my husband got the exact car he wanted, and took the time to return all of his calls and answer all of our questions. It was great to walk into this dealership and be treated like a valued customer. Will definitely recommend Big Two to everyone we know, and will be back ourselves for service and for our next car. My husband and I have purchased seven cars together over the past five years, and Big Two is by far the best dealership and sales team we have ever been into. Thank you for being a cut above the rest! More

Tim Mueller is a very honest, sincere, and helpful individual who assisted me in the selection and purchase of my vehicle. He was not only patient, but he bent over backwards to ensure that I would b individual who assisted me in the selection and purchase of my vehicle. He was not only patient, but he bent over backwards to ensure that I would be satisfied with my selection before the final purchase of my new Venza. If you want a no pressure, intelligent, and respectful experience when you purchase a car, don't hesitate to contact Tim at Big Two Toyota/Scion. He knows the vehicles and the options inside and out, but in the end, the final decision was up to me with NO PRESSURE and NO GAMES. Incidentally, I came into the process convinced that I wanted a Rav4, and I walked out with a Venza. I couldn't be happier. I am nearly 60 years old, and I can tell you that this was my most enjoyable automobile shopping experience I ever had. Incidentally, the rest of the Big Two folks treated me like royalty while I was there...ensuring that I was well-fed, hydrated, and even offered me a free loaner vehicle while my new car was being detailed. To Tim and his fellow employees at Big Two, many thanks for a great experience! More

This is the first Toyota we have bought much less the first "foreign" vehicle we have purchased and upon arrival to the dealership, we were greeted by our sales professional Chad. Chad was incredibly kno first "foreign" vehicle we have purchased and upon arrival to the dealership, we were greeted by our sales professional Chad. Chad was incredibly knowledgeable and his experience is what prevailed in our visit to the store. He gathered all of the information we were willing to share, he was not aggressive, he was professional with my family and was able to put a deal together to make things happen. Chad was very accommodating and treated us as if we were coming over for dinner in his house. The dealership is one like no other place, we have bought from a number of other dealerships and they are marginal at best. Big Two Toyota is very clean, kid friendly and the delivery area was very impressive; indoors and air conditioned under great lighting; almost like buying a car right out off of the phoenix car show floor. Thank you to April, Chad's manager, for working with us and providing exceptional customer service. Thank you all for your help and such a great car buying experience! More

awesome place, awesome people. bought my Tacoma at a good price with no hassles. this place should have been my first and only choice. come here first, don't waste time with other places price with no hassles. this place should have been my first and only choice. come here first, don't waste time with other places More

Jerry Watson and Del Salter delivered service with kindness, respect, and integrity. They took their time and showed their expertise when offering suggestions of what cars to look at. I will recommend kindness, respect, and integrity. They took their time and showed their expertise when offering suggestions of what cars to look at. I will recommending them to all of my friends. More