Big Two Toyota of Chandler

Excellency in customer service With the help of Kindra, Leo & Reuben- I was able To get my kick xxx Venza a couple of weeks ago! I had high hopes for a highlander but my budget was With the help of Kindra, Leo & Reuben- I was able To get my kick xxx Venza a couple of weeks ago! I had high hopes for a highlander but my budget wasn't ready- Kindra introduced me to the Venza and I fell in love! Leo went through all the vehicle info with me took me on my test drive and made sure I ate and didn't pass out! Kindra rocked it with getting my payments and financing done! BEST deal I Ever received on a vehicle in my life! She had a great attitude so much so I now consider her a friend! She is just great especially when I was getting cranky and stressed! Reuben got the paper work completed quickly and timely for me and I promise there will be a 3rd purchase from This teAm! More

The best experience I have ever had buying a car. My salesman was Monty xxxx. We went through what I was looking for and He gave me all the info on the cars in question and test rides. As it turned ou My salesman was Monty xxxx. We went through what I was looking for and He gave me all the info on the cars in question and test rides. As it turned out I got a car I didn't know I wanted. I have never been happier driving a car. The reason I was able to do this is because Monty "LISTENED" to me rather than just pushing a sale. More

Pleasant, professional and fun experience!! I have never had a better car buying experience. I worked with Jeff in the internet department. He knew exactly what would fit into my budget and made I have never had a better car buying experience. I worked with Jeff in the internet department. He knew exactly what would fit into my budget and made sure I got exactly what I needed and wanted. It was a no pressure easy car buying process. I highly recommend Big Two Toyota Scion. Ask for Jeff in the Internet department!! More

Excellent facility felt like home Thanks to Monty xxxx with excellent service I got my dream car... I just loved the place all around they worked with me and gave me an excellent deal Thanks to Monty xxxx with excellent service I got my dream car... I just loved the place all around they worked with me and gave me an excellent deal I would definitely recommend big two Toyota and especially Monty xxxx More

Pleasant sales experience We visited Big Two to explore trading in our 5-yr-old Ford Escape for something newer with better gas mileage. We expected to spend a long, tedious da We visited Big Two to explore trading in our 5-yr-old Ford Escape for something newer with better gas mileage. We expected to spend a long, tedious day there, as that's what we've come to expect of car dealers. We were greeted by Monty xxxx who soon felt like a friend, rather than a salesman. We thought we wanted (and could only afford) to buy used, and he found two used cars we liked very much to test drive. However, one was out of our price range and the other we rejected for other reasons. Monty suggested perhaps a new car might meet our needs better and could be less expensive, as well. We left that day with a new RAV4, and we couldn't be happier. Monty and Brandon, the finance person, were both great to work with, answering our questions and addressing concerns. We returned a couple days later to purchase some accessories, and Larry in the parts dept. was very helpful, as well. More

Best service center ever I had dropped my 2014 Toyota RAV4 for breaks pads check, Shane Borg did his job 100% right. I'm dealing with Shane for long time and he always left I had dropped my 2014 Toyota RAV4 for breaks pads check, Shane Borg did his job 100% right. I'm dealing with Shane for long time and he always left smile on my face by doing his job and time right. Thank you Shane, and Big Two Toyota for the best service you had. More

Misleading service department WE have purchased several new vehicles from this dealer and will never buy here again. Their service department sucks. Their service department sucks. WE have purchased several new vehicles from this dealer and will never buy here again. Their service department sucks. Their service department sucks. My wife was always disrespected there and belittled as if she knew nothing and there was always a real problem at bay. One time the rear differential was going out at 50.000 miles (Tacoma) They said nothing was wrong to her. I had to go in myself and finally they took it serious and replaced it. What does that tell you? I always had to go in on the many issues we have had on our vehicles because she got disrespected every time. There were always real problems that were in need of warranty repair. Now one of our vehicles has a knocking and the main service guy David says it is normal, that all of the new vehicles knock. We have 95,000 miles on this truck. I have the identical truck, same year, it doesn't knock!! I am in the process of getting it analyzed somewhere else, but one thing I can assure you is that we will never buy from Big Two Toyota again. Just the fact that they have made my wife seem so inferior and like she doesn't know anything is bad enough, but the fact that these were real problems we have had over the years that ended up getting repaired, but only after I had to personally go in and make noise. That is no way to run a business this size. Maybe they think they are so big that little comments like ours wont make a difference. We know better than that don't we? More