Big Two Toyota of Chandler

Awesome experience with great folks. I am 57 years old and have purchased many vehicles. These guys are professional and very helpful. No shock effort on their part of exorbitant down an I am 57 years old and have purchased many vehicles. These guys are professional and very helpful. No shock effort on their part of exorbitant down and monthly payments--in fact no haggling at all. Ask for Rick Bombara. You won't be disappointed at all. He's awesome. More

Outstanding Dealership Just wanted to give out a Big Atta Boy to Rusty Anderson an Rick Bombara for helping me an my granddaughter upon purchasing her 2016 Toyota Corolla. B Just wanted to give out a Big Atta Boy to Rusty Anderson an Rick Bombara for helping me an my granddaughter upon purchasing her 2016 Toyota Corolla. Been doing business with Big Two for quite a long time an they really made her car buying experience very simple an explained all the details. I believe she will be doing business with these folks for car purchases in the future. Also big shout out to Service Department (Jason Briggs Service Mgr.) an his team More

Highly Suggested! Both Jason Dicken and Rusty Anderson deserve your business. When I arrived at the dealership, they did not have the 4Runner that I was wanting, but t Both Jason Dicken and Rusty Anderson deserve your business. When I arrived at the dealership, they did not have the 4Runner that I was wanting, but they took the time to track one down and identified one that was on a ship yet to arrive. 3 weeks later, I had the perfect car! They never tried to play any games - no upselling, no selling of a car I didn't want, no confusion about pricing. When I buy a car, I don't want any of those hassles and they far exceeded my expectation. Both very classy, trustworthy people that made this process so simple and without any regrets whatsoever! Use them! More

Amazing! Jon helped me find the perfect car, told me all about it(explained the features and everything), and gave me a great deal on it. They go above and Jon helped me find the perfect car, told me all about it(explained the features and everything), and gave me a great deal on it. They go above and beyond for you. More

Dealer performed a "phantom" oil change We have a new Toyota Highlander Platinum edition and my wife took it to Big 2 Toyota for an oil change service. The service attendant placed a new rem We have a new Toyota Highlander Platinum edition and my wife took it to Big 2 Toyota for an oil change service. The service attendant placed a new reminder for next oil change in 5 months or 5,000 miles from our mileage. I checked the oil when my wife said the attendant told her they did not need to change the oil - sure as can be the oil looked very burned. The attendant was right, they did not change the oil as requested. We called the shop manager and he adamantly told us that they changed the oil (despite what we heard from the attendant and looking at bad oil in our new vehicle). If we drive the vehicle and not change the oil as per the reminder in the windshield placed by this irresponsible dealership we would have suffered damages to our engine due to poor lubrication. Obviously the free oil change included with the warranty is a "pretend" oil change and they should call it a "reminder sticker for your bad oil" change. VERY POOR SERVICE! AVOID THIS PLACE! More

Need education Just spent three hours of my time for nothing. After finding a car we liked we inquired about it. We were told there was a 100,000 warranty so we proc Just spent three hours of my time for nothing. After finding a car we liked we inquired about it. We were told there was a 100,000 warranty so we proceeded to test drive, haggle, run our credit, and wait around for the process to be completed. After emptying our car and another thirty minute wait we started to sign our lives away. At this point, now 10pm, we are told there is no warranty and we can tack one on for an extra $50 a month. Had we been told this BEFORE driving the car we would never have gone through the long process wasting our time and the staff members. Our sales guy was new and because the car we liked wasn't a Toyota it was not certified and no warranty included which he didn't know. He was extremely nice and felt really bad. I blame managers and owners for pushing sales people out to sell without proper training. Very disappointing because in working with him I would have gone back and referred people had the deal been successful. Now instead I will be telling people to avoid this dealer because it's not "up front" everything as they repetitively told us. More

Exceptional service and kids friendly Not only I got the car I wanted in a great price, I've had the pleasure of doing so with 2 energetic toddlers that had a blast through the process. Mr Not only I got the car I wanted in a great price, I've had the pleasure of doing so with 2 energetic toddlers that had a blast through the process. Mr Sha Shirazi and Mr Todd Chmelka were professional friendly and welcoming to my kids as well. We've spend many hours in the dealership as I had a hard time to make a choice but once that happened we were out the door within an hour. More

Wonderful Service! I was a very new widow trying to trade in both cars for a strong truck that could pull a trailer and not slide in ice and snow. Friends have told me I was a very new widow trying to trade in both cars for a strong truck that could pull a trailer and not slide in ice and snow. Friends have told me how dependable Toyota is. I feel like I got a very good deal for my trade. Sam Beardmore was very kind and helpful, and answered all my questions. I didn't feel pressured in any way. He spent as much time with me as I needed, and he even programmed my Blue Tooth for me. I went back a few days later to get running boards installed and Mike Preville gave me very good service. Everyone who helped me in every way was very courteous and nice, including the cafe. More

VIP Service The service people at Big Two treat everyone like they are VIPs. Excellent service. I needed some extended warranty work done, and they called the w The service people at Big Two treat everyone like they are VIPs. Excellent service. I needed some extended warranty work done, and they called the warranty company and got everything set up with them. They kept me aware of the progress of the work. They just took great care of my car AND me. (No I am not related to anyone there.). Grant Foster is my service manager, wonderful experience. I will probably buy my next car from them just because their service dept is so great. More

Brett Henkel blessed me! I had just purchased the wrong vehicle for my chronic pain. It was way too heavy for me to steer and get around in. Mr. Brett Henkel went out of his I had just purchased the wrong vehicle for my chronic pain. It was way too heavy for me to steer and get around in. Mr. Brett Henkel went out of his way and asked all the right questions to get me in a vehicle that was more conducive to my maladies. Thank The Lord for people like him! Every time I get in the vehicle, I am reminded of his kindness. I thank Jesus for this great experience, after all - who else would truly try to help someone in dire need these days?! This is a trustworthy, down to earth place to purchase. You won't be sorry! I will be returning in three years to see Rachel to purchase an Avalon! More