
Big Two Toyota of Chandler
Chandler, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 300 reviews
Excellent Car Shopping Experience Let me start out by saying my family and I have not purchased a brand new vehicle from a dealership since 2002. However my parents car was getting ver Let me start out by saying my family and I have not purchased a brand new vehicle from a dealership since 2002. However my parents car was getting very old (1998 Honda Accord) and unsafe to drive so we looked into a Toyota as they are one of the most (if not most) reliable and dependable brands among car manufacturers. My father wanted a Corolla so I started doing my research on pricing and submitted my offer to 6-8 dealerships in the valley. I got many calls from different salesman, some were rude and aggressive, others offered me terrible pricing on the vehicle which I knew was overpriced. That was until Ron Munday had contacted me that same day, he was not the first salesman I spoke with over the phone however he was the only salesman that left a great impression (calm and patient) on me that day. He claimed Big Two Toyota would beat anyone's pricing as long as I brought him a certified quote from a competing dealership. I took up his offer and drove to the dealership to very next day to negotiate further on pricing and he did not lie at all when he said he could beat any competitors' pricing. I did not the purchase the vehicle that same day as my father wanted it to discuss pricing with my mother however the very next morning I had contacted competing dealerships to ensure my pricing was the lowest and indeed no one in the valley wanted to sell me a brand new 2017 Corolla SE for what Big Two Toyota was selling it to me for. Knowing that, I closed the deal with Mr. Munday that same morning (8/12/2017) and I can honestly say even though it is my first time purchasing a car through a dealership, I can speak volumes of how professional Ron Munday and Big Two treated my family and I. We felt welcomed and apart of the family the second we stepped foot into the dealership. Honestly, even if other dealerships were quoting a cheaper price I would have gladly given the sale to Mr. Munday for his professionalism and enthusiasm throughout the entire process and having to put up with me. He even gone as far as feeding my whole family to lunch while our new car was getting washed and ready to drive off the lot. Overall I am 110% satisfied and would recommend ANYONE to shop at Big Two Toyota as they demonstrate and deliver an excellent car buying experience. I can say I am a life-long customer at Big Two Toyota and our next future purchase will definitely be through this dealership again. Ask for Ron Munday, you will not be disappointed! More
Mixed bag After having dealt with this dealership for several years my most recent experience was beyond dissatisfactory. I've personally referred several clien After having dealt with this dealership for several years my most recent experience was beyond dissatisfactory. I've personally referred several clients, used this dealership for service and helped my mother-in-law purchase a vehicle here. Recently, I was shopping for a used truck and found one of interest at Big Two. After a couple of weeks of looking around and having a dissatisfying relationship with an Internet Mgr (Phuong Huynh) I was put in contact with and worked with the Internet Director (Dana Stephenson) to finalize a deal. After our discussion I felt confident we'd worked out a reasonable deal but went home to consider my options further. Shortly thereafter I was contacted again by Phuong, ostensibly on behalf of Dana, to move the purchase forward. At the end of business I had decided to purchase the vehicle and Phuong told me that Dana really wanted to book the deal on that day Sunday (this was after closing time). I agreed to finalize the purchase and asked how to make a downpayment over the phone as I wouldn't be able to come in until after my business hours Monday. Shortly thereafter Phuong texted me that they sold the vehicle to someone else. In my mind this is fraudulent behavior! We had a verbal agreement to purchase and I offered to make a cash downpayment. Phuong didn't disclose someone else was in the dealership a half hour after closing buying the vehicle. I spoke to Dana afterward and he apologized as he claimed to be unaware of Phuong's actions, especially as he had instructed her that any further dealings would be between myself and him. Afterward, I contacted Brett Henckel the Asst. GM of the dealership and his response was shockingly bland to the situation. There has been no further response from the delership a month later and I'm telling my story for others to use as they see fit. More
Woo Hoo! Best car buying and financing experience I have ever had. The contract was clear and transparent. If I had a question, it was promptly answered. Thank Best car buying and financing experience I have ever had. The contract was clear and transparent. If I had a question, it was promptly answered. Thank you Ian! More
Best new car purchase ever. Wow these guys were amazing from beginning to end. I avoided buying a new car so i would not have to haggle and be pressured, but Dana and Phil in the Wow these guys were amazing from beginning to end. I avoided buying a new car so i would not have to haggle and be pressured, but Dana and Phil in the internet department made this the easiest and most haggle free transaction ever. George in finance and Del with delivery were exceptional to. Thank you all for the smooth no pressure transaction. More
GO Elsewhere! Please, do yourself a favor. Go online and do some car price research before coming to Big Two Toyota. They are NOT a best-priced dealership. You will Please, do yourself a favor. Go online and do some car price research before coming to Big Two Toyota. They are NOT a best-priced dealership. You will find the same car/truck for thousands less from other Toyota dealers that give you their best price up front. I was disappointed to learn that after much negotiating for a new Corolla, I could have gotten the same exact car for much less at another dealer. Big Two will use the MSRP as a starting point in trying to make you think you are getting a great deal. Don't be fooled by their high-pressure sales tricks and tactics. Find other Toyota dealers in the Valley and check out their prices online, or use truecar.com. The 15 minutes or so it takes will save you tons and will be worth your time. Skip this "stealership!" More
Best experience at Big Two Toyota of Chandler Jon Miller, Jason Briggs and Ali from finance were sure to go out of their way to make it an exciting and fun buying experience. Jon told me if I had Jon Miller, Jason Briggs and Ali from finance were sure to go out of their way to make it an exciting and fun buying experience. Jon told me if I had any questions after the sale, be sure to call him. Many thanks guys! More
Postive experience with Big Two Toyota and Del Salter My husband and I do not enjoy car shopping but our experience at Big Two was very positive. Our salesperson Del Salter gave us as much time and inf My husband and I do not enjoy car shopping but our experience at Big Two was very positive. Our salesperson Del Salter gave us as much time and information we needed to purchase the right car for us. We never felted pressured and she always seemed to have our best in mind. We purchased a RAV4 AWD at Big Two Toyota. More
Awesome experience with great folks. I am 57 years old and have purchased many vehicles. These guys are professional and very helpful. No shock effort on their part of exorbitant down an I am 57 years old and have purchased many vehicles. These guys are professional and very helpful. No shock effort on their part of exorbitant down and monthly payments--in fact no haggling at all. Ask for Rick Bombara. You won't be disappointed at all. He's awesome. More
Outstanding Dealership Just wanted to give out a Big Atta Boy to Rusty Anderson an Rick Bombara for helping me an my granddaughter upon purchasing her 2016 Toyota Corolla. B Just wanted to give out a Big Atta Boy to Rusty Anderson an Rick Bombara for helping me an my granddaughter upon purchasing her 2016 Toyota Corolla. Been doing business with Big Two for quite a long time an they really made her car buying experience very simple an explained all the details. I believe she will be doing business with these folks for car purchases in the future. Also big shout out to Service Department (Jason Briggs Service Mgr.) an his team More
Highly Suggested! Both Jason Dicken and Rusty Anderson deserve your business. When I arrived at the dealership, they did not have the 4Runner that I was wanting, but t Both Jason Dicken and Rusty Anderson deserve your business. When I arrived at the dealership, they did not have the 4Runner that I was wanting, but they took the time to track one down and identified one that was on a ship yet to arrive. 3 weeks later, I had the perfect car! They never tried to play any games - no upselling, no selling of a car I didn't want, no confusion about pricing. When I buy a car, I don't want any of those hassles and they far exceeded my expectation. Both very classy, trustworthy people that made this process so simple and without any regrets whatsoever! Use them! More