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Big Two Toyota of Chandler

Chandler, AZ

3.0
293 Reviews
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1250 South Gilbert Road

Chandler, AZ

85286

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Showing 293 reviews

February 22, 2018

Sammy is a great and personable salesman Sammy is a great customer service sales rep and I will recommend him to my friends. He is very informative about the highlander we bought and was Pati More

by Ed2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Beardmore
February 20, 2018

Took care of my concerns Sammy Beardmore was an excellent person to work with. He really understood what I wanted in a vehicle. He kept his eye out for the type of vehicle I w More

by kwicoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Beardmore, Del ?
January 20, 2018

Lifesavers! Came to Phoenix from Albuquerque for the weekend with my daughter and her 1 year old baby in her 4Runner. The vehicle started making a horrible rattli More

by Redpoppies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Preciado
December 19, 2017

Long time Customer I’ve been coming to this dealership since I left Active Duty (Army) since 2010. I have bought 2 vehicles from this location and have not had an issue More

by Jim5745
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Garland
November 21, 2017

question the techs I am a FEMALE! I moved from out of state to AZ and have been trying to find a place to take my Toyota. I have been experienced horrible treatment by t More

by upset customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Briggs
November 01, 2017

Nacho and the sales manager were a joy to work with. I would consider myself a "difficult" customer to deal with, especially when buying a vehicle, and the staff at Big2 was more than willing to go the More

by Tyler Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nacho
October 24, 2017

Was told I had free service for 2 yrs with purchase of 2016 Very dissatisfied with level of service & feeling like I need to accommodate the service dept anytime I bring in my 2016 Camry-I was told I was gettin More

by Mary P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Henkel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam, Jason Briggs
October 14, 2017

Treated very professionaly by "Sammy Beardmore" While I did not purchase a vehicle from Big2, I did visit with them for pricing and a test drive. They were very price competitive. Their facility is More

by Nick
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Beardmore
October 10, 2017

Great Cistomer Service Grant & the lead mechanic Scott were excellent. They made sure that we understood and were 100% satisfied with the service that was done on our truck More

by Olson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant & Scott
October 03, 2017

Low Quality Dealer damaged my vehicle. Took a fight to get them to take respinsibilty. But, when they did fix it the workmanship was poor. Rather than use a bodys More

by Capaill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Briggs
Sep 29, 2017 -

Big Two Toyota of Chandler responded

I apologize for your recent experience. We will have our Service Director contact you to discuss. Sincerely, Chris Henkel General Sales Manager

Sep 29, 2017 -

Capaill responded

I’ve been dealing with your service group for three days. I’ve already engaged the service manager. I have had no response. Are tou able to escalate this issue for me?

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