Big Two Toyota of Chandler

Great service I’ve been bringing my car to.Big Two for several years now. I’m a return customer because of the great staff and service I receive. Juan Ramirez has I’ve been bringing my car to.Big Two for several years now. I’m a return customer because of the great staff and service I receive. Juan Ramirez has been my service advisor for most of the time I’ve been coming here. He is very professional and always takes great care of me when I come in. More

Big two toyota This dealership is a great place to get your vehicle worked on . Service advisories and service mangers are great people. I would get my vehicle done This dealership is a great place to get your vehicle worked on . Service advisories and service mangers are great people. I would get my vehicle done there wen needed. More

Regularly scheduled 50,000 mile check up Big Two is convenient to where I live. I'm comfortable with Alex Carrillo, my service rep. The work gets done efficiently and I'm on my way. Big Two is convenient to where I live. I'm comfortable with Alex Carrillo, my service rep. The work gets done efficiently and I'm on my way. More

Greatest Assistant Service Manager There has never been an occasion that Joe your Assistant Service Manager has not out done himself along with his service tech. I believe his name is C There has never been an occasion that Joe your Assistant Service Manager has not out done himself along with his service tech. I believe his name is CJ, wow what a winning combination. I’ll say it again, keep Joe and my wife and I will be with you till we are ancient, just saying. Joe is the real deal period! More

The lounge is like being at home with a few friends Just needed an oil change, Big Mike (Preville) would have arranged a free ride home, but I decided to wait (was just over an hour). The waiting area Just needed an oil change, Big Mike (Preville) would have arranged a free ride home, but I decided to wait (was just over an hour). The waiting area is a great family setting with good food and drinks. The oil change was done quickly with a complete inspection (written) of our RAV4 and a free wash job. I'm very pleased. More

Very convenient waiting area Just drive in service is usually prompt. Your service writer will show you right at your car. We have used this dealership two years. Always have good Just drive in service is usually prompt. Your service writer will show you right at your car. We have used this dealership two years. Always have good service. More

Big Two service is a joke! Bought a brand new vehicle in 2017 which has been nothing but problems. Called for service for some concerns a couple weeks ago and the woman who answ Bought a brand new vehicle in 2017 which has been nothing but problems. Called for service for some concerns a couple weeks ago and the woman who answered had a ridiculous answer for every one of them, i.e. my phone won't charge because iPhones aren't compatible with Toyota, my car hesitates when starting out because my oil is dirty (not true, it's been doing that all along, even after an oil change), my brakes squeak cuz we live in the desert and ALL brakes squeak when it rains, etc., etc., etc. So I sent an email to the service manager, who apologized, asked for another chance, and told me to bring the car in at my convenience and ask for him, so we agreed it would be this morning at 8am. Not only could they not locate the service manager, but my name wasn't on the service list. After driving to the dealership, which was about 45 minutes out of my way, and sitting there for 15 minutes without a resolution, I finally just left. So I was an hour late for work for absolutely nothing. Done with this dealership. More

Great Service on my Toyota Tundra TRD Pro As always, great service by Edie and the team at Big Two. My 2017 Tundra TRD Pro is always well taken care of and they are very prompt with communica As always, great service by Edie and the team at Big Two. My 2017 Tundra TRD Pro is always well taken care of and they are very prompt with communication. More

Almost had a sale Wanted to trade my highlander in for a used 2017 Highlander. Was past to four different sales persons, having to almost start over with each one. T Wanted to trade my highlander in for a used 2017 Highlander. Was past to four different sales persons, having to almost start over with each one. The last one finally told me he had an appointment and had to go so I told him I would think about things over night and come back. Well, I went on to another dealership and never came back. If one salesperson had stuck with me, I might have bought a car from them More

Danielle Davis Danielle was Awesome -- very knowledgeable about the car I purchased and not at all "pushy" as Ive experienced elsewhere -- she was very thorough and Danielle was Awesome -- very knowledgeable about the car I purchased and not at all "pushy" as Ive experienced elsewhere -- she was very thorough and my deal was expedited quickly and professionally -- I will send any future potential buyers to Danielle -- this was my second purchase at Big Two -- you have a great employee in Danielle! Steve Woodrum More