825 Reviews of Big Star Hyundai - Service Center
Very nice. ..although my wait was long. I was aware of it. The employee's checked up on me, kept me updated. Kept checking on me. Customer service was excellent. ..although my wait was long. I was aware of it. The employee's checked up on me, kept me updated. Kept checking on me. Customer service was excellent. Thank you all. More
I think they’re a great dealership. Haven’t had any problems with them and I’ve brought my car there for services a few times. Haven’t had any problems with them and I’ve brought my car there for services a few times. More
The staff was great. I was in and out in about 45 mins. Great service. I was in and out in about 45 mins. Great service. More
All good except they reclined drivers and passengers seat almost all the way back which torn my purse holder. almost all the way back which torn my purse holder. More
Everyone was super friendly and attentive. Great service provided. 10 out of 10 recommended! Thank you Great service provided. 10 out of 10 recommended! Thank you More
Nice place with stocked snacks and drinks while I waited. Only complaint was that I was told estimate of 1.5 hour wait which was fine. One hour in, told it may be almost done. Finally, when it was done, it w Only complaint was that I was told estimate of 1.5 hour wait which was fine. One hour in, told it may be almost done. Finally, when it was done, it was a total of 2.5 hour wait. They had to fix the recall which I appreciate, but it would’ve been nice if that was communicated with me during the wait. Overall, I will be back, but feel like I need to block out several hours of my day just to get an oil change. More
People friendly, Courteous, Professional service departments, Very clean atmosphere, Timely with appointments and great shuttles. departments, Very clean atmosphere, Timely with appointments and great shuttles. More
Caleb was courteous and explained all questions. He or the technician should check the dashboard and make sure it’s returned in the condition received. He or the technician should check the dashboard and make sure it’s returned in the condition received. More