Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
807 Reviews of Big Star Hyundai - Service Center
Sort by
February 15, 2025
Juan was great. My only critique is that we had to bring the car back twice. My only critique is that we had to bring the car back twice. More
by maxwellzaebst
Verified CustomerEmployees Worked With
February 13, 2025
Bryan “listens” and is always courteous. Tries to make sure the work gets completed in time frame given. Tries to make sure the work gets completed in time frame given. More
by jimr.cornelison
Employees Worked With
February 13, 2025
Service is not good I'm always having a issue with the service department. The service department is not good not good it needs I'mprovement service department. The service department is not good not good it needs I'mprovement More
by waynebrown2800
February 12, 2025
Juan is very helpful and he has done great job taking car of my issues. of my issues. More
by Jinfeng
Employees Worked With
February 11, 2025
Extremely frustrating process, staff seemed rude and were impossible to get information from regarding my car. impossible to get information from regarding my car. More
by Boosted
Employees Worked With
February 10, 2025
I was seen quickly and it did not take as long as it has in the past. in the past. More
by Lori1_17
Employees Worked With
February 09, 2025
This dealership has made is feel confident in the maintenance services they provide. Not the cheapest, but making things right! maintenance services they provide. Not the cheapest, but making things right! More
by 1982_ADRIAN
February 06, 2025
New car had serious problems on the way home from the dealership. It took four calls to get help to limp home. We live 100 miles away and the dealership was closing at the time. We then had the probl dealership. It took four calls to get help to limp home. We live 100 miles away and the dealership was closing at the time. We then had the problem three more times. At no point did the dealership reach out to us. Even when I responded to the email that said let me know if there’s any reason you can’t give a five star rating. They got their money and washed their hands. More
by DJM.DAVID.MARTIN
February 03, 2025
Finished work extra early Sent videos to keep us informed about what was going on informed about what was going on More
by Dlmaly
Employees Worked With
February 03, 2025
My car was at your dealership for 3 1/2 weeks. I called to schedule appt on 12/16. Was scheduled to come in on 12/21. I got my car back on January 15. I went a month with no car, no loaner. The en I called to schedule appt on 12/16. Was scheduled to come in on 12/21. I got my car back on January 15. I went a month with no car, no loaner. The engine recall work seems to be verygood quality. More
by MELANECRAWFORD75
Employees Worked With
