825 Reviews of Big Star Hyundai - Service Center
I was very pleased with the updates and the videos were very impressive. All in all the customer service was very good. very impressive. All in all the customer service was very good. More
Was not satisfied with the service. There was a lack of Communication between advisor and I. Felt like they didn’t really care about the customer. There was a lack of Communication between advisor and I. Felt like they didn’t really care about the customer. More
Great customer service. They are always through and communicate everything beforehand. Love the snacks too! They are always through and communicate everything beforehand. Love the snacks too! More
Great customer service. They are always through and communicate everything beforehand. Love the snacks too! They are always through and communicate everything beforehand. Love the snacks too! More
The wait was not long. Employees were extremely courteous and professional. Service department is great! Employees were extremely courteous and professional. Service department is great! More
My experience with the dealership was good it's my experience with the service department that could have been improved I'm not sure if your team is overworked or short hand but the response time is p experience with the service department that could have been improved I'm not sure if your team is overworked or short hand but the response time is poor or not at all More
My routine oil change and tire rotation service on May 30th complete with video was done in a timely manner. Paul Divila was personable and answered any questions that I had. Although I had another appoin 30th complete with video was done in a timely manner. Paul Divila was personable and answered any questions that I had. Although I had another appointment the technician was able to do a wheel alignment and still have my car ready on time. I highly recommend Big Star Hyundai! More
Oil change light wasn’t reset. Car not washed . Had to figure out how to get the light off on dash Car not washed . Had to figure out how to get the light off on dash More