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Big Star Honda
Houston, TX
613 Reviews
You might expect a car company’s top priority to be cars, but not at Big Star Honda. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Latest Reviews
April 17, 2026
Very pleased with their service and respect.
Annytime anything is needed doesn’t take long at all.
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by SILVA2FAM
Verified Customer
Verified Customer
Employees Worked With
Clifton, Ralph, Paul, Dylan
April 11, 2026
This is for the service/parts department.
Staff is not helpful at all. Especially the white guy with beard and glasses. He avoids helping people out. Only John was helpful. You literally have
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by jesmanu713
Employees Worked With
Don’t know his name. White guy with tattoos
March 30, 2026
I like that they have muffins in the waiting room.
The waiting room is comfortable
More
by vrsauceda83
Verified Customer
Verified Customer
Employees Worked With
Na
Dealership Inventory (446 Vehicles)
Photos & Amenities
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Pet Friendly
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
- After Hours Drop-Off
