Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Not only was the dealership very communicative about the work that was needed, the price and time expectations, there was also no pressure to have other needed repairs done. My gear shifter had stuck becau work that was needed, the price and time expectations, there was also no pressure to have other needed repairs done. My gear shifter had stuck because of a broken link. This was repaired very quickly and affordably. They also highlighted how much some other repairs would cost and would hold that price if I chose to go back at a later date. Everyone I came into contact with was helpful and friendly. Excellent service all round. More

max ridings went out of his way and located a regulator for my driver side window.I've been to three other places to no avil. When I got there he didn't even have one. And i despratley needed one ASAP due for my driver side window.I've been to three other places to no avil. When I got there he didn't even have one. And i despratley needed one ASAP due to me flying out early the next morning. Found one for me though, took a bit of time but well worth the wait. grat customer service! good employee to have around. Keep up the good work!! More

Max, is great to work with and meets his commitments. He works to get his customers a good deal on the work the they require and offers helpful tips. The new showroom is great and very comfortable and has works to get his customers a good deal on the work the they require and offers helpful tips. The new showroom is great and very comfortable and has all the nice amenities. More

Danny is a good service rep. He answered all questions and got me in & out in a timely manner. Over the past two years I have used Clear Dodge to service my 2008 Dodge Ram 1500. The overall service there and got me in & out in a timely manner. Over the past two years I have used Clear Dodge to service my 2008 Dodge Ram 1500. The overall service there has been above par. My only wish is that they would offer more discounts on their services.Otherwise, great job! More

This is my second experience with Service Advisor, Max Riding. From the time you meet Max, there is a smile and what can we do for you today attitude? This is the greeting that a customer expects when he Riding. From the time you meet Max, there is a smile and what can we do for you today attitude? This is the greeting that a customer expects when he visits the dealership with a service need. While I waited in the customer waiting area, Max kept me up to date on the service process. It is refreshing to inter-act with person who cares about the customer. I will be back should I need vehicle service. Thank you Max. Leo Sarabia More

Disclaimer: These comments are solely my own and have no connection with ITT, NASA or the Federal Gov't. I know the Service Advisor from having years of Dodge service. I own three Dodges now! He told me connection with ITT, NASA or the Federal Gov't. I know the Service Advisor from having years of Dodge service. I own three Dodges now! He told me he would get the repairs done as he could get it scheduled even though I stated it was not an urgent task because I had other transportation (the other Dodges!). He followed up with telephoned progress reports, got me a courtesy vehicle ride home promptly and back to the dealership later, verified that the work was done and got my vehicle back working as designed.....as I fully expected from my long association with C.L Dodge. When Dodge comes out with their own plug-in electric vehcle (probably a second-year vehicle), guess where I'll buy it? More

I have given all 5's because the customer service and work was outstanding. Wayne made sure our truck was ready on Saturday even though it was towed there late Friday night and we told him it was our on work was outstanding. Wayne made sure our truck was ready on Saturday even though it was towed there late Friday night and we told him it was our only vehicle. We are very happy with them. They always do a great job! More

Max took excellent care of us and got our vehicle taken care of in a very timely manner. With all we had to have done I was afraid that I would be without my truck for weeks and that isn't a good thing. care of in a very timely manner. With all we had to have done I was afraid that I would be without my truck for weeks and that isn't a good thing. He got us taken care of in approx 3 days and we had our truck back in better than new condition. Thanks! More

The service advisor was very knowledable and very helpful with helping me out with my car and getting it properly fixed and even suggested other preventative maintenance for my car which i didnt know about b with helping me out with my car and getting it properly fixed and even suggested other preventative maintenance for my car which i didnt know about but proved to be very helpful. Wayne Frye was very professional and even kept me up to date on the status of my car while it was being serviced while i was in the waiting area. I would definitley recommend this dealership to all my friends and family. More

My customer rep was Max Ridings. From the time I got to the dealership until I picked my car up the next day, Max was wonderful. Since my car was kept overnight and I met the $ amount I was offered a rent the dealership until I picked my car up the next day, Max was wonderful. Since my car was kept overnight and I met the $ amount I was offered a rent car and Max took care of that. He had the car rental personnel pick me up at the dealership and take me back to their off and then the next day I was able to drop off the rental at the dealership when I picked my car up. This was the best car repair experience that I have ever had. I would highly recommend Clear Lake Dodge to any of my friends. More