Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center
Webster, TX
737 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center
I have bought 2 cars at this dealership and serviced vehicles with them for over 13 years now. Services advisors and staff have always been polite, friendly, and courteous. The services provided have vehicles with them for over 13 years now. Services advisors and staff have always been polite, friendly, and courteous. The services provided have been high quality as well. More
Not sure about this place. Took my Jeep in and was told it was fuel pump. We had the fuel pump replaced, then they stated that “Customer requested” a fuel injector cleaning, wh Took my Jeep in and was told it was fuel pump. We had the fuel pump replaced, then they stated that “Customer requested” a fuel injector cleaning, which was extra money. I did not. When asked about it, they said that it is included when a fuel pump is replaced. If it is included, it should be included in the fuel pump replacement price. If not, then ask if I want a fuel injector cleaning. More
Incredibly bad experience. Failed to fix problem, and caused additional problems. Price charged for parts used was 250% of MSRP from Mopar. Failed to fix problem, and caused additional problems. Price charged for parts used was 250% of MSRP from Mopar. More
Starting with the service advisor Adrian thru the repair process was outstanding. Adrian was knowledgeable and friendly and communicated with me throughout the repair status. Service like that will keep my process was outstanding. Adrian was knowledgeable and friendly and communicated with me throughout the repair status. Service like that will keep my business. More
Fantastic service every time. It is a pleasure to take my vehicle in there for its regular maintenance. The car wash is a nice touch as well! It is a pleasure to take my vehicle in there for its regular maintenance. The car wash is a nice touch as well! More