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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
2,097 Reviews
You might expect a car company’s top priority to be cars, but not at Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,097 reviews
October 21, 2025
I was forced to buy a car there because they sold me a car last year. I had issues with Carfax so I couldn’t turn it into another dealership so now I’m stuck in another bad deal with the same horrible car car last year. I had issues with Carfax so I couldn’t turn it into another dealership so now I’m stuck in another bad deal with the same horrible car dealership. More
by mv0126163
Verified CustomerEmployees Worked With
Don’t remember
October 20, 2025
The service was amazing. It has been the greatest experience when it comes to buy a car. Our sales agent was amazing. He took care of us greatly. He showed us the best option It has been the greatest experience when it comes to buy a car. Our sales agent was amazing. He took care of us greatly. He showed us the best options we had. I highly recommend everyone to buy a new car at Big Star. More
by ramiro.castillo.1988
Employees Worked With
Richard Fernandez
October 16, 2025
Estefany was great and very nice and helpful . I do have a question about being charged for the throttle body part that was put on and I have a bumper to bumper warranty on the vehicle . I do have a question about being charged for the throttle body part that was put on and I have a bumper to bumper warranty on the vehicle . More
by lorenzaejr
Employees Worked With
Estefany
October 15, 2025
Absolutely perfect experience. I am so tired of dealerships that promise a price and then try to add several thousands of dollars for stuff like nitrogen in the tires. I am so tired of dealerships that promise a price and then try to add several thousands of dollars for stuff like nitrogen in the tires. More
by designsteinllc
Employees Worked With
Kenny
October 15, 2025
Sales person Amber Gramtham. Is awesome with product knowledge and expected payments. Definitely recommend her to others. Is awesome with product knowledge and expected payments. Definitely recommend her to others. More
by SIDNEY.GRAVES28
Employees Worked With
amber Gramtham and Christian in service
October 15, 2025
Bought my 1st diesel truck at Big Star. Experience was friendly and professional. I would highly recommend Big Star for vehicle purchase. Experience was friendly and professional. I would highly recommend Big Star for vehicle purchase. More
by gyoung007
Employees Worked With
Dennis and his little brother
