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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.1
2,097 Reviews
You might expect a car company’s top priority to be cars, but not at Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 2,097 reviews

October 28, 2025

Stephanie was awesome ! She has helped me the last 2 times and both times I’ve been satisfied ! I came for years before, but always a problem More

by earlbebeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estephanie
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October 28, 2025

Quick, reliable and efficient service. The wait time was as expected. Good summary provided of what was done and if any additional work was required. More

by philip.anithgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefany
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October 28, 2025

Great communication, fast and dedicated service response. Dropped off in the evening and picked up the next day without any issues. Thank you! More

by theherncalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefany
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October 28, 2025

Great experience during the buying process. All personnel where very knowledgeable and experienced, would definitely buy again More

by malek.kyle
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Can’t remember
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October 27, 2025

My experience with this dealership as a whole was very pleasant and stress free. Jeremy was my salesman and he made every effort to get me the deal I wanted. I’ll definitely be coming back for my next p More

by Davidgar1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
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October 26, 2025

Frontline salesman good but Had to deal with serious good cop bad cop gamesmanship (crap) through the negotiation process. More

by nhobbsmail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager
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Oct 27, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

October 25, 2025

Top notch custmor service, Manager & team really helped us finalize the best deal possible . Best wishes More

by BALLY RIAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
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October 23, 2025

Very accommodating throughout my time at service, very professional & genuine in making sure the job is taken care of. Very assuring that it will be done in a timely manner More

by htee95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrishan
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October 23, 2025

I had to work with too many people during my service job (I believe 4). Also my truck smelled like gas when I got in it! More

by shuckytheman
Service Communication
Recommend Dealer
No
Employees Worked With
Too many people to remember
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Oct 27, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

October 21, 2025

GREAT SERVICE! !!! I want to thank Luis Torres for helping me! He is great employee. More

by MAYRACM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Torres
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