Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.0
2,098 Reviews
You might expect a car company’s top priority to be cars, but not at Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
Contact Dealership

15711 Gulf Freeway

Webster, TX

77598

Directions

By Type

Showing 2,098 reviews

November 10, 2025

When we were leaving with our new car, while putting on license plate found a small scratch in paint. The salesman said he would mail us a paint pin to fix the small scratch and did not follow through with More

by georgelegere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis
Print
Nov 13, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

November 10, 2025

Great customer services and very helpful. Everyone is very welcoming Selections of cars is good. More

by MFLORES629
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse
Print
November 10, 2025

My service person was super nice & checked in on me while I waited for my car to be serviced. More

by nenaa.22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra?
Print
November 08, 2025

Repairs took a lot longer than they should have taken. Communication was less than ideal. More

by todd.kaltenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Print
November 08, 2025

Great service, friendly people and my oil change was completed fast. Very happy with my experience. More

by JCoronado428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Print
November 07, 2025

Easy peasy. Everything expedited according to plan. Great service! Even washed my truck and vacuumed More

by WILLIAMBBENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service counter lady
Print
November 07, 2025

Kinda unprofessional not going to lie everything was backward and should have had everthing done- like paperwork before I got my keys but hey idk More

by Urheardme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Timmie
Print
Nov 07, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

November 06, 2025

was told the vehicle was 62k and ended having to pay 59k plus a 15k downpayment Emailed one of the general manager k young and he didnt care to email back also did a hard pull when they told me only a soft More

by richard.alvarado6302
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
d something financial and some girl
Print
Nov 07, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

November 06, 2025

Easy negotiation with the sales team and gave a fair offer for trade in and sales price of new vehicle. More

by jcelwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Print
November 06, 2025

I recently changed dealership solely because their service department is top-notch. The staff is friendly, honest, and always takes great care of my car. Highly recommend! I have recommended my entire More

by CrazyMex Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen, Alexandra and Christian
Print
1
...
22
23
24
...
210