
Big Star Buick GMC
Baytown, TX
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Alex is a great salesman. I called inquiring about purchasing a new vehicle and he hit me up immediately and asked me to come down. He helped me find the perfect ride for me a I called inquiring about purchasing a new vehicle and he hit me up immediately and asked me to come down. He helped me find the perfect ride for me and my family. The professionalism and charisma this man has I absolutely amazing. He made the purchasing process easy and painless for me and got me rolling in a brand new ride. Thanks Alex next time I need a new vehicle I know who I’m going to. More
Thank you Gerard for being our salesman. You were so patient with us, and you walked that whole lot with us till we found exactly what we were looking for. You were great. Our experience was You were so patient with us, and you walked that whole lot with us till we found exactly what we were looking for. You were great. Our experience was great and the whole team was friendly and went out of their way to accommodate us while there. More
Unfortunately customer service after the sale is no longer important to corporate America these days. Waiting months for a part that has been recalled by the manufacturer is unacceptable from the custo longer important to corporate America these days. Waiting months for a part that has been recalled by the manufacturer is unacceptable from the customer side of the equation. But the manufacturer feels that it is ok. "The customer can eat xxxx and then die. We do not care" apparently is the corporate motto. More
HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! HORRIBLE! More
Too long turn around time. Had to pick up vehicle before they even got to it to repair it. Was supposed to call and give me another time to bring it back in and I still haven’ Had to pick up vehicle before they even got to it to repair it. Was supposed to call and give me another time to bring it back in and I still haven’t heard from anyone More