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Big Star Buick GMC
Baytown, TX
819 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 21, 2015
Simply Better Best place ever!!! Working with Andy Tiwari on repairs is great John was easy to deal with for Loaners..........:).............Baytown GMC Buick best Best place ever!!! Working with Andy Tiwari on repairs is great John was easy to deal with for Loaners..........:).............Baytown GMC Buick best dealer in town More
by Annanjoey
Employees Worked With
John Patrick
March 21, 2015
Awful Worst car buying experience. 5 weeks and my trade is still NOT paid off!!! Hassle to speak with a live person always voicemail no call back Worst car buying experience. 5 weeks and my trade is still NOT paid off!!! Hassle to speak with a live person always voicemail no call back More
by Slcm
Employees Worked With
Colin
December 17, 2014
Recalls and serivice I took my 2009 Acadia to have 3 recalls taken care of. While there I was told that it needed the timing chain recall done again for a second time. I a I took my 2009 Acadia to have 3 recalls taken care of. While there I was told that it needed the timing chain recall done again for a second time. I asked why and was told because GM sends poor parts and I did not use synthetic oil in the car. I was never told to use that oil. After the car being there 5 days I got it back and it ran terrible. I took it back the next day and was told it needed front struts. They were so rude they would not even drive the car to understand what i was talking about. There was no problem with that before I took it in. During questioning the service manager he was very rude and told me all the problem with be car was because of me. This car only has 70,000 miles. I would never take my car back to dealership or buy another GMC product. There is no reason a car with 70,000 miles should have 5 recalls done and need major front end work. Very disappointed in this dealership. More
by r.wilson
Employees Worked With
Andy Tiwiri
July 16, 2014
Thomas gave us a great, no pressure, deal when we pulled up, Mr. Mc Kinney greeted us at the door, he was nice and patient with us and gave us options. He was an outstanding salesman any custo when we pulled up, Mr. Mc Kinney greeted us at the door, he was nice and patient with us and gave us options. He was an outstanding salesman any customer would be pleased to have him, great job Thomas More
by rsmcnelty
Employees Worked With
Thomas McKinney
August 18, 2012
I am very happy with my new GMC and am very grateful to Geraldo Cortez (salesman) and Cheryl Bebee for all of their attention and help. Their service was excellent. Geraldo Cortez (salesman) and Cheryl Bebee for all of their attention and help. Their service was excellent. More
by agarcia565656
Employees Worked With
Geraldo and Cheryl
June 20, 2012
I came in to buy a new car, and had several options to choose from. With the help of barry i had a nice and smooth transaction. No rude salesman like other places ive been to. He is a awesome guy. I would choose from. With the help of barry i had a nice and smooth transaction. No rude salesman like other places ive been to. He is a awesome guy. I would recommend him to anyone. And you cant forget about the nice receptionist lucy. She greeted me with a nice warm greeting and guided me on my way. She even brought me some nice cold water. Overall baytown gmc is a hell of a team! Ill be back again More
by Cgrav25
Employees Worked With
Barry stephens, lucy
November 30, 2011
Barry gave us a great, no pressure, deal. He was very professional and actually listened to us. He is the first salesman ever that helped us buy our car, not sold us his car. I recommend him to ALL my professional and actually listened to us. He is the first salesman ever that helped us buy our car, not sold us his car. I recommend him to ALL my friends. Ask him about the movie he was in. It was a black western movie. It's a great story. More
by Jimmy Scott
Employees Worked With
Barry Stephens
November 23, 2011
I was very impressed with the attention to detail and all of our needs . We came in and were looking for Buick regal and Robert truely went the extra mile to help us. I would recommend Baytown Buick Gmc of our needs . We came in and were looking for Buick regal and Robert truely went the extra mile to help us. I would recommend Baytown Buick Gmc More
by city411
Employees Worked With
Robert Randazzo
November 17, 2011
they have great pricing and helped in find the vehicle we wanted even though they had to search other lots to find what exactly what we wanted. They didnt try to make me settle for something I didnt want. wanted even though they had to search other lots to find what exactly what we wanted. They didnt try to make me settle for something I didnt want. More
by crysv12
Employees Worked With
m.zavala
