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Big Star Buick GMC

Baytown, TX

4.3
818 Reviews

4411 East Freeway

Baytown, TX

77521

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Showing 818 reviews

October 03, 2024

Greg and the financial officer (I forget his name) that finished out the buying process were both great, treated me well and got me exactly what I wanted, didn't try to push more sales on me that we both k More

by koe_d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
October 02, 2024

Always happy with service I get at this dealership. Very courageous and helpful. Great job. More

by DWHX65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carranza
October 02, 2024

I had great customer service at Big Star. I went there for a recall on my Buick envista, they corrected the problem within an hour! More

by rachel-ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Mora
October 02, 2024

Very nice sells man very polite and not pushy . Moved things very smoothly the few I spoke with were nice also. More

by roger.pokraka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rivera
October 02, 2024

Service is done quickly. i always set an appointment for service and the wait is minimal. More

by qcarollo1042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II, Marvin Driver III
October 01, 2024

We went to drop off our vehicle and they had Great service and great technician. Super quick. More

by Cruz DLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Drews
September 29, 2024

I have been doing business here for over 20 years now, and I have never had any issues More

by TIMBROWDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
September 29, 2024

They are efficient, professional, kind, and helpful. They have always resolved any problems or issue I’ve had and the staff is always polite.. I typically go for my oil changes and they always take care More

by harveyberumen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I typically deal with the service department. I feel they should be added to this list.
September 28, 2024

The staff was very friendly and helpful. Clean, beautiful showroom and restroom, too! Great service! More

by DENISEMCAfEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Worley
September 28, 2024

I had a an A/C problem on my GMC 1500 a few days before Labor Day weekend. I needed it to go out of town. I took it in to service department. Just days before. The service department team was able to fix a More

by llkeys59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Service Department
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