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Big Star Buick GMC

Baytown, TX

4.3
785 Reviews
Thank you for choosing Big Star Buick GMC! The team at Big Star Buick GMC would like to welcome you to our dealership in Baytown, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Baytown, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Baytown count on the high-quality vehicles and services found at Big Star Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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4411 East Freeway

Baytown, TX

77521

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Showing 785 reviews

June 23, 2023

Very easy,to make appointment, and was out in no time and great customer service. More

by YOLEWHITFORD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victoria Villareal
June 23, 2023

Manny was great and very helpful! We drove a long way for great service! Worth it! More

by jamesfaulkner697
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Manny
June 23, 2023

Did NOT meet my expectations after I explained my concerns in detail. My truck was in service for 4 days and parked in the same spot after someone over the phone had said that my diagnosis was almos More

by jgcarreno
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Joe in service sucks
Jun 26, 2023 -

Big Star Buick GMC responded

Thank you for taking the time to leave a review for our dealership. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you! Scott Kimborough, General Manager, skimbrough@bigstarbuickgmc.com

June 23, 2023

I was told they needed the vehicle all day (they did), they would call when it was ready (they did), they cleaned it up prior to bringing it to me. More

by mark112958
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Mora
June 21, 2023

The dealership employees was very professional. The building was very clean. And was a quick service More

by MACMycurry
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Salazar
June 21, 2023

Great service every time I go to the dealership. I have no problem or complaints. Very satisfied!!👏 👍 More

by miteeman00
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Service Manger
Jun 21, 2023 -

miteeman00 responded

Great job, well done!!

June 19, 2023

Excellent service very knowledgeable of the cars and trucks very friendly will do business with them again. More

by mlatigue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny
June 18, 2023

Extremely patient with our kids also, very kind when our bank screwed up. Genuine laid back folks to do business . Would definitely recommend! More

by kelly.lightsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Totally forgot our finance guys name but he was definitely 5 star
June 18, 2023

My husband actually completed this task, he had no complaints and will return when it’s time for our next oil change. More

by phalync
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2023

Great folks, lots of inventory, and great deals. Second time to work with them. Will keep coming back. More

by thester2468
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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