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Big Star Buick GMC

Baytown, TX

4.3
819 Reviews

4411 East Freeway

Baytown, TX

77521

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Showing 819 reviews

July 04, 2023

Nice friendly people Was in and out in no time Treats you like family Buy all my cars from Big Star gmc More

by rcmlee71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
July 04, 2023

Joe was the best service guy I every met he called Uber to assist me to Cracker Barrel think you Joe for all your help. More

by FARLOUGH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Service Department
July 02, 2023

No communication with scheduling services. 4 trips wasted with no repair. Too much to list in this platform More

by garyshanks11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
July 02, 2023

Excellent service! I like the way they treat me every time I go to service my truck! More

by ALBARR_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Umana
July 01, 2023

Very courteous staff. Knowledgeable and helpful. Good location and offers of drinks while you wait. More

by SSTTIPE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yvan Isis
July 01, 2023

Top to bottom this dealership is far and away the best seller in greater Houston! More

by s70pilot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
July 01, 2023

Best car buying experience ever! ! Jose was the best! He really worked with me and his team to make sure I got everything I wanted in my new car. I would recommend Jose and his team t More

by Bibi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Moreno
July 01, 2023

Wonderful work bought by vehicle from them plan on doing it again in the near future More

by Devliegercs6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Jones, Madison Spencer
July 01, 2023

Helpful customer service. Always outstanding. Kept in touch all day to let me know my how my vehicle is doing. More

by DC__94STANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mora
July 01, 2023

Horrible customer service and the service department is not concerned about timeliness or communication with clients. I wish I could go to another dealership with my extended warranty because of the lack o More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff, Kendra
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