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Big Star Buick GMC

Baytown, TX

4.3
819 Reviews

4411 East Freeway

Baytown, TX

77521

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Showing 819 reviews

July 07, 2023

Joe is very patient and got me a good deal on the vehicle I purchased. I would recommend him to any customer wanting to be respected throughout the buying experience. More

by demelvin51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Worley
July 07, 2023

Great staff, friendly and knowledgeable. Took care of my needs and making sure my car was serviced properly. More

by lnugent777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
July 07, 2023

We've used several dealerships within the same company and have had numerous issues. The service manager is amazing at Big Star. An issue came up and she addressed it and handled it to our satisfaction. More

by NEILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Southern
July 06, 2023

Nice friendly people. Willing to make deals to sell trucks and cars. Had plenty of tricks on lot to choose from. More

by rcmlee71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
July 05, 2023

Everything was as promised, explained fully and work finished on time and to great satisfaction. Victoria had previously given me a plan for needed maintenance on my 2011 truck and we started on it. More

by ken.bredehoeft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
victoria villarreal
July 05, 2023

Worst experience ever, took in a vehicle for diagnostic and repairs 10 days later no updates and they haven’t even looked at it. More

by ANTONIO362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Carranza
July 05, 2023

Excellent service as always from the sale to the financing. We have bought many vehicles from here and would t go anywhere else, they have become family! More

by DIONLATHAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Burt, Vincent Pierre II
July 05, 2023

I don't like to text that much, but it was a good experience, and all were gracious during my time at this dealership. More

by kennethsr1958
Recommend Dealer
Yes
Employees Worked With
Damon horton
July 05, 2023

very upfront and fast. picked the truck I wanted and was on my in 45 mims More

by cedric.edomjr
Recommend Dealer
Yes
Employees Worked With
starks
July 05, 2023

I receive excellent customer service, and they really took care of me. I would buy from them again. More

by mlatigue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Lopez did a great job
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