Back

Big Star Buick GMC

Baytown, TX

4.3
819 Reviews

4411 East Freeway

Baytown, TX

77521

Directions

By Type

Showing 819 reviews

September 13, 2023

Always being a pleasure working with all the team, if they tell you a thing it will happen thank you More

by NORIS105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Zavala, Martin Zavalla, Madison Spencer
September 13, 2023

No communication,can't get any updates, keep your vehicle excessive lengths of time. Bad business. More

by AMANDAEVERT1398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole service department
September 13, 2023

Such a great experience every time I use this service department. They always do the job requested as requested. Friendly staff and they wash my truck!!! That’s awesome. More

by dana.garcia132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
September 12, 2023

Friendly guys and if they don’t have the part/item you are in need they will contact the next dealership for you More

by amelia1100.ac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
September 12, 2023

Love being helped by Veronica she does a good job. Knowledgeable and has always known about my car when I drop it off there. More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica in Service Department
September 12, 2023

Friendly sales personnel. This is the second car I have bought from them, and I am sure I will be back in the future.. More

by JDAIGLE0
Recommend Dealer
Yes
Employees Worked With
DAMON
September 12, 2023

Each time we have brought our vehicles in the service department has jumped right on the problem right away and resolved it for us in a timely manner we appreciate big star gmc More

by Angelaballou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Bolton, Vincent Pierre II
September 12, 2023

Very nice staff…if they don’t have the item part your looking for they’ll make the call and get it for you More

by amelia1100.ac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim service department
September 11, 2023

Since I got to the dealership and parked they were very attentive to customer coming in , once I walked out my car we got greeted and very nice and patient trough out the process More

by everardo.tapia14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Horton
September 10, 2023

Dexter and Adolfo got the job done for me. They were helpful and professional. I would definitely go to them again. More

by jcolarines001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter and Adolfo
...
53
...