Big Star Buick GMC
Baytown, TX
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Was so easy making a purchase and no pressure. Houston was a great salesman and gave good information on the GMC truck. Closing took a lil long but once we was called in the office the paperwork Houston was a great salesman and gave good information on the GMC truck. Closing took a lil long but once we was called in the office the paperwork was fast and easy. More
Awful customer service. Next to zero communication from the service department about the status about my vehicle. Every update I received was because I had to call them. The Next to zero communication from the service department about the status about my vehicle. Every update I received was because I had to call them. They would promise a date which came and went and would not give the courtesy of letting me know they were running behind. After this experience, I would not trust this service department with an oil change. This experience was also the driving factor for me buying a new Toyota Tundra. More