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Big Star Buick GMC

Baytown, TX

4.3
819 Reviews

4411 East Freeway

Baytown, TX

77521

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Showing 819 reviews

September 15, 2023

Was so easy making a purchase and no pressure. Houston was a great salesman and gave good information on the GMC truck. Closing took a lil long but once we was called in the office the paperwork More

by ACHENEVERT2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Houston
September 15, 2023

Good selection of trucks and my salesman was excellent. Would definitely recommend dealership to others More

by KCHENEVERT1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Houston Benjamin
September 15, 2023

Scott the manager and VP are the best. Made it simple. Would buy mor trucks in future More

by BUTCHH20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
September 14, 2023

At Big Star Buick GMC, everyone is friendly and helpful. There hasn't been a time that I have visited and found anything different. More

by janrharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Vincent Pierre II
September 14, 2023

Awful customer service. Next to zero communication from the service department about the status about my vehicle. Every update I received was because I had to call them. The More

by WillG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Villarreal
September 14, 2023

Forgetful on the oil sticker reminder twice and I had to go back for the second time More

by MARIAEHDZ57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Jones, Madison Spencer
September 14, 2023

Great customer service. Short waiting time and friendly faces. Will definitely be going back for service when needed. More

by JDAIGLE0
Recommend Dealer
Yes
Employees Worked With
DAMON
September 14, 2023

wonderful associate, great time there. We loved the experience and we found everyone very welcoming. More

by kara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
September 13, 2023

Service was quick and easy, they kept me up to date in everything that was being done to the vehicle and was an outstanding job done More

by DJCHUCKSS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mora
September 13, 2023

Excellent service from start to finish from the time that we arrived to the time we drove off More

by JZCZECH8357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
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