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Big Star Buick GMC

Baytown, TX

4.3
819 Reviews

4411 East Freeway

Baytown, TX

77521

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Showing 819 reviews

September 18, 2023

The buying process was quick and easy. Vincent was very help and made sure I had the best experience possible. More

by hkmeche93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
September 17, 2023

They don't do good job , I'm still waiting a truck that I buy it More

by ISRAELGP997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose
September 17, 2023

Friendly, salesman was informative without being pushy. Felt like Eze was working to get me the best deal. Financing was quick yet I left knowing what I committed too. More

by trinket625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eze Del Real
September 17, 2023

We gave a $1000 deposit on a car and were told it was ours. We drove 2 hours to pick up and were told a massive lie at the last minute of why we could not purchase and drive home. We were told we could p More

by Ryoder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shawn
September 17, 2023

Fast service . always verify courteous and polite .thanks to the service team for all your help More

by Vickierwin55@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bohanon
September 17, 2023

Great dealership! Salesman was very helpful and not pushy! Management team was open to negotiations. Finance depth not pushy on extras. Got the vehicle we wanted at a More

by peaches25a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Durran Starks
September 17, 2023

Sold me a 2024 Denali HD and only use it for 3 days and ac,radio stop working they been having it for the last 3 weeks and no rental sad to spend alot money and sale person don't keep me updated More

by eduardocoronado75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Madison Spencer
September 16, 2023

Went to get a courtesy oil change my tires were rotated drove my truck for a whole month I was busy with aunt going thru hospice passed and never notice the dealer ship didn’t put one of the lug nuts on More

by TERRY6500AGUILAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Houston sales
September 16, 2023

Very unprofessional of them to not follow up with me after calling several times about apart which was supposed to be special order. I called several times in a 4 month period and even when the part was More

by kbruns03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Villanueva and Joe Morrow.
September 16, 2023

Purchasing was quick and easy! They did everything they could to give me the best price. More

by hkmeche93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
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