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Big Star Buick GMC

Baytown, TX

Overview
Reviews
4.3
819 Reviews
Call Dealership (281) 245-0298

4411 East Freeway

Baytown, TX

77521

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Showing 819 reviews

September 23, 2023

The best dealership. Excellent vehicles. Good deals. Highly recommended. Very professional. Affordable prices. They are the best. More

by 19774.nyabogor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II, Claudia Duarte, Martin Zavalla, Kelton Rembert, Marissa Jones, Marvin Driver III, Richard Drews, Tax Alexander, Madison Spencer, Beth Patlan
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September 23, 2023

I still have a fog light out, they didn’t find a cause for the fog light to not work, apparently it was working when I picked it up, when I got home and checked it is still not wor Other than that I’m More

by sgilbert9645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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September 21, 2023

Martin is a great person and sealer I will come back to talk to hom More

by CARLOSROMERO1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Zavala, Martin Zavalla
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September 21, 2023

Toyota could not help us, so we turn to you guys, you took care of us. Thanks. More

by Luckyangle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember. Service department
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September 20, 2023

Great experience made me feel super comfortable and made my experience very quick and easy.By far the best car buying experience I have had. More

by MARSELLOESCALANTE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Holmes
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September 20, 2023

There is no leadership and little or no communication. My car has been there for 3 weeks for repairs and l still don't have it More

by derrickhorton62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe and l asked to speak to the manager he or she wouldn't come out and talk to me. That is why l don't know if the manager is a man or woman
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September 20, 2023

The manager would not even come out and talk to Mr. Joe out front to look Bad. I don't know if the manager is a man or woman. He or she is a poor excuse of a manager More

by derrickhorton62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manager at Big Star GMC sucks
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September 19, 2023

Tim took wonder care of me in getting my car back to me in a timely manner. I appreciate so much. Everyone is so friendly and helpful there More

by Boydsblossoms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim day…5 star
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September 19, 2023

Service depth ok but not what I expected from a dearly ship. Car not returned as it was received and all I could get was sorry. More

by EDWARDALEX1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wesley
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September 18, 2023

Our Salesman - Houston was wonderful and extremely professional. Would highly recommend him to others and will use him again. More

by hhc409
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Houston
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