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Big Star Buick GMC

Baytown, TX

4.3
818 Reviews

4411 East Freeway

Baytown, TX

77521

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Showing 818 reviews

November 16, 2023

My salesman was great along with the finance manager. . the pricing on the vehicle was great which is why I drove from Louisiana to purchase my truck. More

by josephebrown72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo Huerta
November 15, 2023

Everything was good. The only bad thing is I haven't received my mats for the back seat of my truck More

by Lionelalpough
Recommend Dealer
Yes
Employees Worked With
Joe Worley
November 14, 2023

Alot of the problem I have is when you call nobody calls you back. But it seems to be getting a little better with the service More

by angelo.devriesjr
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joe Worley
November 14, 2023

Very easy to work with. They do what they say. They got me in and out faster than I thought they would. I guess the only thing negative is, I have gotten 4 surveys in the More

by gowopo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
November 13, 2023

Very pleased with the dealing and service received from the Service Department. Our new truck was in for an A/C issue and Dustin, the Service Advisor, was quick to detect the problem and have a new par More

by bjmurray1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Brown - Service Advisor
November 12, 2023

Work went well once I was able to get the vehicle in the dealership . No trouble getting it completed fast courtesy service department. Vehicle was washed and very cleanThank you More

by jamesfarrel12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey ?
November 11, 2023

My experience with Big Star was great! I didn’t spend my whole day at the dealership. The salesman I worked with was nice, knowledgeable and professional. Would definitely recommend. More

by MBMJLAKE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
November 10, 2023

Everyone one was nice and very helpful. A good experience. Fernando was very knowledgeable about the truck I purchased More

by donwwalkerjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando
November 10, 2023

Very polite, took me as needed and work on my vehicle as soon as possible very happy with this More

by rodriguez.gerardo83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Holmes
November 09, 2023

Very professional and extremely helpful! They were prompt and kept me updated through the whole process! More

by codymcknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houston
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