Big Star Buick GMC

Service department sucks, they tried to find every reason not to cover the warranty or perform simple service checks. Can't return calls about service. Pretty poor attempt at service in general. I would n not to cover the warranty or perform simple service checks. Can't return calls about service. Pretty poor attempt at service in general. I would not take a vehicle there to get worked on. More

Efficient excellent friendly caring service. Each and every one gives attention when you pull up Each and every one gives attention when you pull up More

My truck is 3 weeks old and only has 2100 miles yet they could not offer me a loaner vehicle because they weren’t sure my vehicle is under warranty. How could it not be. I can’t be without a ride for 3 da could not offer me a loaner vehicle because they weren’t sure my vehicle is under warranty. How could it not be. I can’t be without a ride for 3 days while they diagnose my check engine light. I’m putting around in low power mode with a brand new vehicle. Not satisfied at all. More

Great service made purchasing very easy and hassle free. Thanks for the help very happy Thanks for the help very happy More

Always clean, friendly and easy for me to deal with. My questions and concerns are dealt with and never pushed aside or ignored. Thank you for making my wait time easy!! My questions and concerns are dealt with and never pushed aside or ignored. Thank you for making my wait time easy!! More

Great, positive atmosphere, highly recommend. I would refer Mr. Manny to anyone, he’s beyond great. Very informal and helps navigate you to your dram vehicle, thank God he was my salesman. I would refer Mr. Manny to anyone, he’s beyond great. Very informal and helps navigate you to your dram vehicle, thank God he was my salesman. More

My truck was ready for 2 days and no one bothered to call me. This happened twice. Their communication is very poor. me. This happened twice. Their communication is very poor. More

Dealership was able to deliver the right vehicle with all the trimmings that I desired. the trimmings that I desired. More

Courteous employees, but lack on timely customer service and used vehicle maintenance. Waited too long just for someone to put a paper tag on vehicle after purchase. Had to buy a battery 2 weeks after buyi and used vehicle maintenance. Waited too long just for someone to put a paper tag on vehicle after purchase. Had to buy a battery 2 weeks after buying vehicle. Having to replace brakes, too worn after 3 weeks of buying vehicle. Should have purchased the truck I saw up the street, they were in the process of replacing the brakes after inspection. More

Employees are all friendly, very helpful. Didn’t feel pressured or obligated to purchase… Brandon was my sales person and he is AMAZING…. Brandon displayed professionalism and intuitive to m Didn’t feel pressured or obligated to purchase… Brandon was my sales person and he is AMAZING…. Brandon displayed professionalism and intuitive to my needs… More