Big Star Buick GMC
Baytown, TX
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I’d like to thank Victoria for lending a hand reaching out to me and helping me get a car she didn’t give me the run around she worked very hard made it a comfortable purchase please give her the raise sh out to me and helping me get a car she didn’t give me the run around she worked very hard made it a comfortable purchase please give her the raise she deserves much appreciated for the help and hard working environment I seen. More
Alex was easy and fun to deal with, very knowledgeable when answering questions. I would for sure recommend him to anyone wanting to purchase a new vehicle when answering questions. I would for sure recommend him to anyone wanting to purchase a new vehicle More
Our experience working with Alex was seamless and easy, he was very thorough and upfront. He did his best to understand our situation and work with us to figure out the best option without giving us the ru he was very thorough and upfront. He did his best to understand our situation and work with us to figure out the best option without giving us the runaround or wasting our time. He understood what we wanted and managed to help us navigate the whole process with all the options looked at. He answered any question we had, and made sure we understood and never felt like any of it was shady. He was by far the most trustworthy we have dealt with. More
Was told the cabin air filter and my engine air filter needed to be changed when they didn’t because I changed them 2 months ago. Also the lazy technician didn’t add the washer fluid so my wife has been o needed to be changed when they didn’t because I changed them 2 months ago. Also the lazy technician didn’t add the washer fluid so my wife has been out of washer fluid for 2 to 3 weeks. I’m going to fill it up when I get home. Does anyone supervise the technicians??? More
A unique customer oriented dealership. Angela and I were very fortunate to buy a great used car from the Big Star Team . We were treated with great respect and they made the process so ea Angela and I were very fortunate to buy a great used car from the Big Star Team . We were treated with great respect and they made the process so easy. We purchased a late model Mercedes from Big Star. The salesman was awesome and so cool. Between Sales and Financing there were no confrontations. Nothing quite like a one on one deal with the team at Big Star. More
I thought my salesman was outstanding. When it came to finance I felt trapped in the room and had to make some extended warranty purchase in order to leave. I regret my extra warranty When it came to finance I felt trapped in the room and had to make some extended warranty purchase in order to leave. I regret my extra warranty purchases and the final process. More