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Big Star Buick GMC

Baytown, TX

4.3
818 Reviews

4411 East Freeway

Baytown, TX

77521

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Showing 818 reviews

August 03, 2024

Salesman Damon made our purchase absolutely a great experience. Not the typical swarmie sales manager type. More

by Maduro137sfs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Horton
July 31, 2024

Keep doing what you are doing, you all are doing a great job. I am completely satisfied with the dealership. More

by mrteeman00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe the Service Department Manager.
July 31, 2024

Great customer service! Easy to work with and awesome communication throughout the entire buying process. Dexter and Vincent were amazing!!! More

by kcoper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dexter!, Vincent Pierre II
July 31, 2024

Professional, friendly, takes time to listen to your concerns. Went out of the way to us! More

by INEZWELTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
July 26, 2024

Not a long wait. Very courteous and professional. To care of all needs. Be going back. More

by jacysgranna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tax Alexander
July 24, 2024

This place actually put in the effort to help me get a car when I wasn't helped at other places More

by jose4jobs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rivera
July 23, 2024

Love my GMC dealer, Excellent services, just down the street to my house. ❤️ thank you. More

by drl_2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy, Hispanic at the back desk! Sorry , Jose Carranza
July 21, 2024

Always friendly and quick! All the service reps are eager to help. The only place I’ll take my truck. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bohanon
July 20, 2024

Charged extra money for equipment the truck came with from the factory sales people did not treat me like a customer was lied through the whole process will not ever recommend or purchase another vehicl More

by paulmora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny not listed
July 19, 2024

Excellent service! Friendly staff, had plenty of snacks and drinks for my kids and fresh coffee the whole time we were there. Nice facility too! More

by jloxterman04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
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