
Big Star Buick GMC
Baytown, TX
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Our salesman, Brandon, was very nice. Got the vehicle we wanted for a pretty fair price once the hidden fee was taken care of for us. There were two things that needed to be fixed and we Got the vehicle we wanted for a pretty fair price once the hidden fee was taken care of for us. There were two things that needed to be fixed and we are still waiting almost three weeks later to get them taken care of because they, "had to order a part." But it wasn't ordered the day we were there and bought the vehicle and then they had to order it since they couldn't locate one in the area. That has been frustrating but Brandon has been in communication with us. Hopefully, this will be taken care of soon. More
Great staff that made the buying process a pleasant one. Sales did not pressure us into a purchase but made sure we were ready to buy the exact model. Ended up driving numerous vehicles to ensure the corr Sales did not pressure us into a purchase but made sure we were ready to buy the exact model. Ended up driving numerous vehicles to ensure the correct one was purchased. I absolutely love my truck! More
Working with Joe was super easy. Very nice and professional. We told him what we were looking for and he had it up front waiting on us to look at. Very nice and professional. We told him what we were looking for and he had it up front waiting on us to look at. More
Great sales lady! She made the process easy and enjoyable. She did her best to make sure I got everything I wanted in my new truck. She made the process easy and enjoyable. She did her best to make sure I got everything I wanted in my new truck. More
Gente amable, buen servicio, me ayudaron a llevarme una troca ese mismo día, precios accesibles al igual que los pagos mensuales, todo bien. Solo necesitan un poco más de orden en cuestión de la papelería troca ese mismo día, precios accesibles al igual que los pagos mensuales, todo bien. Solo necesitan un poco más de orden en cuestión de la papelería porque si estuve más de 3 horas esperando y al final me mandaron a casa y que regresara otro día, cuando volví a ir tardaron otras dos horas para tener lista la papelería, pero pues fuera de eso todo bien y la persona que me atendió fue muy amable. More