Big O Dodge Chrysler Jeep

Very good experience. I found the truck I wanted with every thing i wanted already on it. The price was good and the salesman was very helpful and friendly. every thing i wanted already on it. The price was good and the salesman was very helpful and friendly. More

Great bunch to deal with. Not pushy,they let you make your own choices and then do all they can to get where you want them to be. They didnt have the color I wanted. Mark went out of his way to find and your own choices and then do all they can to get where you want them to be. They didnt have the color I wanted. Mark went out of his way to find and retrieve the truck i wanted. No questions asked and no hidden fees. These guysare top knotch. WILL DO MORE BUSINESS WITH THEM. A+A+A+A+ More

I pull a light weight horse trailer and the truck I purchased does not have an integrated brake controller, a hitch or a bed liner, which I am having to pay to have installed. The salesman was told at purchased does not have an integrated brake controller, a hitch or a bed liner, which I am having to pay to have installed. The salesman was told at least three times the price I was willing to finance and he quoted me a sales price that matched that. However, when I went to the finance manager the price had increased over $1500 which included a duplication of the sales tax, title fees and dealer fees compared to the price quoted by the salesman. I feel like there was a lot of game playing between the salesman and the finance manager, with me caught in the middle. I did purchase the truck, but was not sold the truck with the features I outlined to the salesman. More

I was looking for a Ford Ranger pick up. I found one that I liked on Big O's Ebay sight and inquired about it twice. Nobody bothered to contact me. I visited the dealership looking for the truck and was told I liked on Big O's Ebay sight and inquired about it twice. Nobody bothered to contact me. I visited the dealership looking for the truck and was told that it had been sold some time ago. Seems that they can't keep their sight updated and aren't courteous enough to respond to you. I guess they must do enough business that they can afford to turn people off. I noticed that they don't respond to postings here either. Tells me all that I need to know. Stay away from Big O!! More

After we had a horrible experience at another local dealership we were very impressed from the moment we entered Big O'Dodge, we were met with great customer service. The sales person we worked with ( dealership we were very impressed from the moment we entered Big O'Dodge, we were met with great customer service. The sales person we worked with (Rick Parsons) knew how to treat his potential customers/helping us to make the final decision to purchase a new Jeep. His approach was friendly and knowledgeable. When it came to pricing the Jeep the dealership was negotiable, coming to a price that we were all happy with. When I left the dealership I told Rick that I would highly recommend Big O'Dodge of Greenville. Thank you for an easy decision and great customer service!!!!! More

This is the first Dodge I've purchased in over forty years and the Durango Citadel has exceeded my expectations. My thanks to Doug Simek and Kyle Odum for making this purchase experience very rewarding years and the Durango Citadel has exceeded my expectations. My thanks to Doug Simek and Kyle Odum for making this purchase experience very rewarding and satisfying. Big O Dodge is an outstanding place to do business with... More

We were treated like we were the only customers there . I give Big O 5 stars I will be going back in the future. Big O is AWESOME! give Big O 5 stars I will be going back in the future. Big O is AWESOME! More

Hands down this was the greatest car buying experience of my life. It was lighthearted, no haggle, and Donald Span in my book deserves at least a Burger from Burger King. (LOL) - He was the best. Thanks BIg my life. It was lighthearted, no haggle, and Donald Span in my book deserves at least a Burger from Burger King. (LOL) - He was the best. Thanks BIg O Dodge for being there for us!!!!! More

Sales person was freindly and took the time to work with me to find the right vehicle for me. The staff was friendly and waited until we had finished making our deal even when it became time to go home. me to find the right vehicle for me. The staff was friendly and waited until we had finished making our deal even when it became time to go home. Very satisfied with the whole process, enough to go back few days later and buy a 2nd truck. More

Ken was fine to work with, pretty typical car sales. I did get annoyed with his continuing to tell me what a "great deal I was getting and how great the car is" (if I hadn't liked the car, I wouldn't have did get annoyed with his continuing to tell me what a "great deal I was getting and how great the car is" (if I hadn't liked the car, I wouldn't have been there in the first place) I can't give more than a 3 due to to much of the run around game being played. Then the F & I guy had the numbers different than Ken and I had discussed, and the guy was a jerk on top of everything else. Seem to think he was doing me a huge favor. The process took up half a day, with the game they enjoy playing. I do like my Jeep Cherokee, that's the good news. However, after getting it home and looking it over, the detail shop did a crappy job of cleaning the car. Appears they ran it through the car wash, exterior only. I expected more for this amount of money. At this point I'm on the fence about whether I would go back to them again. We'll see how their service after the sale is I suppose. I had to make a selection to recommend, but this could change at some point. by the way, Ike, the internet sales person, did a lot of follow up with me, more than anyone. I would recommend him in the future and he is a big reason I checked yes for recommending. More