Big M Chevrolet

My wife and I have been customers of Big M Chevrolet of Radcliff, KY for over 10 years. My recent experience on August 9, 2024, with John W. and the Service Department at Big M Chevrolet Radcliff, KY was Radcliff, KY for over 10 years. My recent experience on August 9, 2024, with John W. and the Service Department at Big M Chevrolet Radcliff, KY was outstanding. Our 2017 Chevy Silverado All-Star Edition 1500 was due for an oil change. As always, scheduling was convenient and easy. We had some important errands to run the day of the service, so John W. (our top-notch service advisor) let us drop off the truck the day before the scheduled service. The cost of the service was very competitive. While on the lot, we looked over Big M's growing Chevrolet EV inventory... just in case the war on gas-powered automobiles becomes a big concern going into 2025. If you are new to central Kentucky or have lived here for a long time, just know that you don't have to drive to Louisville or Elizabethtown when Big M can and will meet all your automotive needs. Thank you, John W. & your Service Department Team for your exceptional service, and for treating us like part of the Big M Chevrolet family. Semper Fi, Doug and Pamela of Flaherty, KY (Meade County) More

Big M Chevelet is a great place to start with a New or used car. They will work hard to get you want you want at a reasonable price and the best financing!.Go Big M used car. They will work hard to get you want you want at a reasonable price and the best financing!.Go Big M More

Purchased a used truck was told misfire in one cylinder took to a repair shop told I need a new motor 3 cylinders are bad. Had for a week and a hundred miles. took to a repair shop told I need a new motor 3 cylinders are bad. Had for a week and a hundred miles. More

I'm a loyal customer because I consistently receive excellent service and highly recommend their service department. excellent service and highly recommend their service department. More

Always fast friendly service, people that remember who you are and greet you with a hand shake. John in the service department is a huge help and always has a smile on his face. Quality service at a good you are and greet you with a hand shake. John in the service department is a huge help and always has a smile on his face. Quality service at a good price. I won’t trust my truck to anyone else. More

Very disappointed with sale person, was told at the beginning that they would get me a spare tire, but after I had signed papers they told me they could not supply spar tire. beginning that they would get me a spare tire, but after I had signed papers they told me they could not supply spar tire. More

I worked with Brennan. He was great to work with and helped me get a deal done for my truck. He was great to work with and helped me get a deal done for my truck. More

Customer service was great! Robert and Jason are top notch. Bought 2 cars in the same day. Very smooth and fast process. I’ll buy from them again. Robert and Jason are top notch. Bought 2 cars in the same day. Very smooth and fast process. I’ll buy from them again. More

DID NOT BUYY FROM THIS DEALERSHIP, but I was impressed by how professional they were and how everyday they called me to let me know their inventory and what i might be interested in, Will was super helpful! how professional they were and how everyday they called me to let me know their inventory and what i might be interested in, Will was super helpful! More

I would not recommend this Service Department. Keep my vehicle 10 days, it was worse off when we picked it than when we dropped it off. Vehicle stinks like grease and funk. Cannot get the smell out. Rude vehicle 10 days, it was worse off when we picked it than when we dropped it off. Vehicle stinks like grease and funk. Cannot get the smell out. Rude, misleading, nothing but stress. More