Big Island Motors Hilo

We purchased A Hyundai on our second day after moving to Hawaii. There were some challenges because we had our apartment leasing agreement but no local paid bills. Aura helped us work through the issues and Hawaii. There were some challenges because we had our apartment leasing agreement but no local paid bills. Aura helped us work through the issues and got the job done and even programed our phones into the car computer for us. we felt well cared for. Thank you to Aura and her boss Libbey and Bruce. More

We came here on a Saturday and walked out with a car within 3 hours! Thank you Jovee for being so helpful! within 3 hours! Thank you Jovee for being so helpful! More

We bought our third Subaru from Yasuo Miyamoto, sales manager, on Monday. Yasuo communicates exceptionally well and his experience, professionalism, and attention to detail are exceptional. Beyond his e manager, on Monday. Yasuo communicates exceptionally well and his experience, professionalism, and attention to detail are exceptional. Beyond his experience, Yasuo Miyamoto genuinely cares about the people he works with. If you are looking for an all-wheel-drive affordable brand new car go see Big Island Motors Subaru and ask for Yasuo Miyamoto. More

Big Island Motors in Kona has excellent service dept. Staff are friendly and helpful and service is quick. Highly recommend! Staff are friendly and helpful and service is quick. Highly recommend! More

Worked with tom hunt from Kona and Pam from Hilo , very amazing work and attention.. this was my second vehicle purchased through big island motors amazing work and attention.. this was my second vehicle purchased through big island motors More

Super easy, no pressure! Myya was knowledgeable and friendly. I would go back if I need another car! Myya was knowledgeable and friendly. I would go back if I need another car! More

Big Island Motors sold me a 2016 vehicle for $18,000. They failed to provide the mandatory written inspection and defect disclosure required under HRS § 481J-4. Two weeks later, an independent mechanic f They failed to provide the mandatory written inspection and defect disclosure required under HRS § 481J-4. Two weeks later, an independent mechanic found the car has failed brakes and suspension, making it entirely unsafe to drive. The dealer is refusing to assist, claiming 'As Is' rules apply, despite withholding mandatory legal paperwork. Not ethical business! More

I had an excellent experience purchasing my new Subaru at the Kona location. My salesman Tom Hunt was fantastic! He was patient and very knowledgeable. He helped me decide which vehicle best fit my needs and the Kona location. My salesman Tom Hunt was fantastic! He was patient and very knowledgeable. He helped me decide which vehicle best fit my needs and priorities. So far, so good! I hope my first Subaru purchase continues to be as great experience as my buying experience has been. More

If I could give them zero I would! Their service department & customer service is the worst I have ever experienced! They held my car hostage for 5 months waiting on parts! No communic Their service department & customer service is the worst I have ever experienced! They held my car hostage for 5 months waiting on parts! No communication no updates they would not return calls. By far the worst car experience I have ever had! Stay away from them! More

I had an excellent experience with Big Island Motors Hilo. I purchased a vehicle yesterday, and the entire process was smooth, transparent, and professional. The team was trustworthy and made everything Hilo. I purchased a vehicle yesterday, and the entire process was smooth, transparent, and professional. The team was trustworthy and made everything easy from start to finish. A special thanks to Maya, who was absolutely outstanding. She was respectful, knowledgeable, and genuinely helpful throughout the entire process. One of the most professional and kind people I have ever dealt with. Highly recommended dealership! More