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Big City Mitsubishi - Service Center

Brooklyn, NY

3.9
90 Reviews

90 Reviews of Big City Mitsubishi - Service Center

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April 02, 2025

What a wonderful place. The staff takes their time with listening to my concerns and problems. They always find a solution and I always leave satisfied. More

by kennethda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Rojas, Esequiel Garcia
April 01, 2025

Big City Dealership service center is awesome. They work hard to get my car serviced in a timely manner. More

by lizafflick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue
March 31, 2025

Being mechanically knowledged, I told the service Representative that my horn on my 2024 Tiguan was giving out slowly so it was not a fuse. They replaced the fuse and now my horn Worked for only two More

by ROYSBROOKLYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
March 27, 2025

I always get personalize treatment, my questions are answered in a way that I understand. Excellent!!! More

by JOHENL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
March 26, 2025

Service is always good, just workers need to pay more attention when doing their work as I was almost billed for another car that wasn’t mine, Nonetheless glad I was persistent and cleared the error. More

by JTFB502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue
March 26, 2025

Great my car runs perfectly no mistakes I would recommend them to anyone that is looking for a car More

by TRAYVONEMCRAE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
March 22, 2025

Quick response and no unnecessary wait for the last visit The oil change was done within an hour. More

by HLKWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
March 15, 2025

I’ve been leasing cars for 30 years and this was the worst experience I’ve had. They lied since the first time they called me with a quote and every phone call after that. I will not use this car dealer More

by PEGGYLYNN62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaden
March 14, 2025

The service was excellent! I was in and out. Everyone in the dealership was extremely kind. More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josua
March 08, 2025

Brooklyn Volkswagen offer a good customer service . at the right time . Check the vehicle and many more . More

by SHADOWBLASTER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue take good care of the customer .just to make sure he got the right service.
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